Senior Data Analyst, New Homes

Senior Data Analyst, New Homes at Realtor.com (View all jobs) 

Location: Austin, TX 

Realtor.com is seeking a Sr. Analyst for New Home Construction Operations Analytics, reporting to the Director of Consumer Product Analytics. This role is pivotal to our strategic growth, driven by newly integrated entities and our ongoing focus on consumer engagement. Your work will be instrumental in making Realtor.com the leader in new home construction and the first destination for top national builders and communities. You will focus on strategic data analysis, root cause analysis, KPI reporting, dashboard creation, and discovery, ensuring clear and effective communication with clients and internal stakeholders. By working closely with builders, you will optimize their content to provide prospective buyers with a transparent and positive experience. Additionally, you will build sophisticated tools, insights, and models while mentoring junior team members.

In this role, you will analyze revenue streams from different clients, focusing on client retention, churn rates, and identifying opportunities to enhance revenue potential. Your work will involve a deep understanding of high-potential clients and finding ways to improve various revenue sources from them. You will manage and communicate reporting for clients, sometimes presenting insights directly to them. As a strategic member of our decision-making teams in product, marketing, valuation/pricing, and special projects, you will contribute significantly to identifying and capitalizing on business opportunities. Your proactive approach to analyzing client data will help us better understand our clients and optimize their value, ensuring sustained growth and success.

What you’ll do:

• Support sales and operations teams with presentations to builders by providing insights on ROI and performance.
• Develop and monitor KPIs to drive high-level oversight of business initiatives and company health, and generate regular insights to enable performance management and accountability.
• Transform data into action by leading a cross-functional group of Data Analysts, Business Leaders, Product Managers, and Engineers on data visualization, quantitative analysis, and data modeling initiatives.
• Serve as the primary point of contact for business stakeholders, understanding their requirements and directing the implementation of solutions, ranging from process improvements to dashboards.
• Own the development and execution of your team’s roadmap, including end-to-end project management.
• Collaborate with people managers and other leaders in the data organization to maximize the impact of your team on business outcomes.
• Contribute to and grow the culture of excellence by introducing processes and best practices to the team.
• Deliver high-quality data-driven business analyses that address business issues with effective solutions, providing key insights and actionable recommendations.
• Conduct deep-dive analyses to understand revenue performance from different clients, tackle complex initiatives addressing key strategic questions, and drive assorted ad hoc projects.

How we work

We balance creativity and innovation on a foundation of in-person collaboration. You would be the face of talent development on-site in our office. 

What you’ll bring:

• BA/BS in Analytics, Finance, Statistics, Applied Math, Data Science, Economics, or a related field; a Master's degree is a plus.
• Experience in real estate tech, consumer search, and/or two-sided marketplaces.
• 5+ years in Data Scientist, Data Analyst, Business Analyst, or similar role using SQL (e.g., Snowflake) and/or Python/R.
• Strong Excel skills and experience building dashboards.
• Basic data engineering skills, such as building ETL jobs and implementing third-party analytics tools.
• Experience with digital tools like Amplitude, Omniture, and Google Analytics.
• Skills in data visualization, data engineering, data modeling, and statistical modeling.
• Strong analytical, critical thinking, decision-making, and problem-solving skills.
• Experience translating business problems into analytical frameworks and developing plans to deliver insights.
• Excellent communication skills to understand and address business pain points and build solutions.
• Superior presentation skills with a mature presence and emotional intelligence.
• Ability to thrive in a fast-paced environment and provide data-driven clarity in ambiguous situations.
• Experience working with technical resources with broad, multi-disciplinary expertise.
• Experience applying advanced analytical disciplines to financial, consumer audience/user experience, and product-level modeling, forecasting, and time series analysis.