Graphite - Site Reliability Engineer (SRE)
Location: Guadalajara
Department: Engineering
Location Type: HYBRID
Employment Type: FULL_TIME
Site Reliability Engineer (SRE)
Overview
Key Responsibilities
- Monitoring and Alerting: Design, implement, and maintain robust monitoring and alerting systems (e.g., GCP Monitoring, Prometheus, Grafana, Traces, Logs) to provide visibility into application performance and infrastructure health.
- Infrastructure Management: Build, provision, and maintain our core infrastructure, with a strong emphasis on Cloud environments and Kubernetes clusters.
- Automation and Tooling: Write and maintain scripts and automation workflows (e.g., Python, Bash, TypeScript (Pulumi)) to streamline deployment, scaling, and operational tasks, embracing the philosophy of "automating everything."
- Incident Response: Provide hands-on, real-time incident response and participate in an on-call rotation to quickly mitigate service disruptions and restore functionality.
- Production Debugging: Deeply debug and troubleshoot complex production problems across the entire stack, from network issues to application code defects.
- Process Improvement: Conduct blameless post-mortems for major incidents, implementing long-term solutions to prevent recurrence and continuously improve service reliability.
Qualifications
- Proven experience as an SRE, DevOps Engineer, or similar role.
- Expertise in managing and scaling Kubernetes in a production environment.
- Strong proficiency in a scripting or programming language (e.g., Python, Go, Bash).
- Deep understanding of monitoring, logging, and alerting best practices.
- Solid experience with at least one major Cloud provider (AWS, GCP, or Azure).
- Experience with Infrastructure as Code (IaC) tools like Terraform or Pulumi is a plus.
What You'll Bring
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