Senior Site Reliability Engineer

Team: Engineering

Location: Bangalore, India

Commitment: Full Time

Workplace Type: hybrid

What You Do:

• Own the availability, performance, and incident response for Rapid's production EKS clusters
• Design and operate the full observability stack — metrics, logs, traces — with
  Open Telemetry as the foundation
• Define and track SLOs/SLIs/error budgets; lead post-mortems and drive blameless culture
• Build and maintain infrastructure-as-code using Terraform, Helm, and GitOps patterns
• Partner with engineering to bake reliability in early — capacity planning, load testing, chaos engineering
• Tune autoscaling, networking, and cost efficiency across AWS workloads
• On-call rotation with the expectation you'll also fix the underlying cause, not just the alert
 
What We Looking For:


• 10+ years in SRE, DevOps, or infrastructure engineering roles
• Deep AWS expertise — EKS, EC2, VPC, IAM, RDS, S3, CloudWatch, and the
  surrounding ecosystem
• Production Kubernetes experience at scale: multi-cluster, multi-tenant, real traffic
• Hands-on Open Telemetry instrumentation and pipeline ownership (collectors, exporters, backends)
• Strong foundation in Linux, networking, and distributed systems fundamentals
• Experience with observability platforms (Prometheus, Grafana, Jaeger, or equivalents)
  Comfortable writing automation in Go, Python, or Bash — you reach for code when the GUI runs out
• Startup mindset: you make decisions with incomplete information and iterate quickly