Lead Technical Readiness Engineer

Lead Technical Readiness Engineer

Rapid7 is seeking a motivated technical educator to serve as our Technical Readiness Engineer! This role will serve as the focal point of knowledge management, technical enablement, systems readiness, and content coordination for the Sales Engineering Organization.

About the Team

Our Growth Enablement team is responsible for development and ongoing management of domain-relevant training focused on Rapid7 strategies and industry knowledge from new hire experience that ensures sellers and customer achievement can be productive to ongoing efforts to set up our teams for long term success across the full customer lifecycle. 

About the Role:

In this role you will help shape the structure of the SE Enablement Program and work with various cross-functional stakeholders to ensure Rapid7 SE’s are up-to-date on our products and latest security trends. If you have been an SE or PM and have a passion for educating others - this role is for you! 

In this role you will:

• Partner with Sales Engineers to develop readiness tracks, strategy and systems for Rapid7 SEs including SE enablement, product certification, and  access to demo systems, trial, & lab environments

• Knowledge Management of content and systems utilized by Sales Engineering, ensures content in systems of record are up-to-date and SE’s are able to leverage knowledge bases across the company to effectively execute workload

• Coordinate with Product Practices to ensure Go-to-Customer readiness of Sales Engineers, Facilitating informative roadmap, enablement, and feedback meetings between Applied Engineering and Practice representatives.

• Ensure our demo systems tell incredible stories and highlight key features of the Rapid7 Insight Platform

• Develop upskilling strategies for Sales Engineers, helping them grow technically and professionally to stay sharp on the latest technologies and industry trends across security

• Define Sales Engineer readiness success metrics and SLAs, establishing insight into the time, depth, and methods required to provide incredible experiences to our prospects and customers.

The skills you bring include:

• 3+ years of experience as an SE, or in a role educating technical sellers, preferably in the security industry

• You enjoy experimenting with the tools you use, and have experience optimizing the content of security software to highlight key use cases or integrations

• Strong knowledge of technical learning pathways, and the content, systems, and processes required to develop Subject Matter Experts at scale

• A passion for educating others in security-related topics and problem solving

• Understanding of the security ecosystem, as well as the components of a successful technical selling motion

• The ability to work well with cross functional stakeholders, actively listening and collaborating to define and solve multi-organization problems

• Experience managing multiple projects or programs simultaneously is a plus

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 11,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.