Overview

RAND offers a Windows Systems Administrator the opportunity to work as an integral part of our Security & Classified Operations (SCO) department providing technical expertise in the support of our classified local area network services.  This role will have the opportunity to add value in the operation and maintenance of various IT technologies including Windows operating systems, VMWare, and network storage. 

Responsibilities 

The range of functions and tasks for this role to add value entail: 

• Assistance with software and hardware installations for networked and stand-alone systems. 

• Provide network and system performance analysis, monitoring and reporting. 

• Diagnosis and troubleshooting of network, hardware, and software problems. 

• Act as an escalation resource for problem resolution, solving complex technical problems in the field of expertise. 

• Completion of a wide range of systems and network service requests; ensure the highest levels of customer satisfaction and network availability. 

• Implementation of multiple and simultaneous new technology related initiatives and solutions 

• To a lesser degree configure and maintain Active Directory settings including Group Policy Objects, DNS, DHCP, and Sites – Services (replication). 

• Collaboration with other Information Services groups and RAND departments in the evaluations, customization, adaptation, implementation and security of infrastructure hardware and software systems, services, and networks. 

• Adherence to ITIL best practices including Change Management, Problem Management, Service and Support standards plus adhering to and adding to established documentation. 

• Implementation of technical controls, regulations and processes required by organizational security practices and Department of Defense Security Technical Implementation Guides (STIGs). 

• Preparation of network, servers, and workstations for announced and unannounced audits from regulators agencies; account for and report on thousands of auditable technical configurations and controls. 

• Minor support of Linux systems 

• Other projects and duties as assigned. 

Basic Qualifications 

• Minimum of 3 years’ experience with Linux and Windows environments that follow established security and compliance requirements 

• Solid Mid-level skills of DNS, TCP/IP, HTTP, DHCP, server virtualization, and Active Directory

• Knowledge of resources and practices in the security community and current on changing requirements a plus

• Ability to adjust quickly, adapt to changing priorities and take initiative and own the task

• Strong attention to detail with excellent written and verbal communications skills

• Ability to work well independently and as part of a team with strong organization skills 

• Mid- level skills in supporting Windows Servers, SAN & NAS storage, ESX

Education 

• High School diploma or GED is required 

• BA/BS degree preferred 

• Exceptional related work experience, certifications, and skills will be highly considered.  

• The achievement and maintaining of a Security+ and other key Certifications in area of expertise is strongly preferred and is an added feature for this opportunity. 

Experience 

• Minimum of 2 years of Windows Administration experience in a professional and mixed technologies environment 

• Minimum of 1 year of Cloud Operations experience  

Security Clearance 

U.S. Citizenship and active Secret Clearance (TS/SCI). This position requires the ability to obtain and maintain security and technical certifications.