Job Description:
Business Overview
Mission
Rakuten Group's basic management philosophy is to "empower people and society through innovation”. We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial services such as online banking, and media services and professional sports, to more than 100 million customers in Japan alone (more than 1 billion globally), covering a wide range of people's life scenes. At the same time, we are building a strong business model based on the "Rakuten Ecosystem" that organically links customers and various services.
As a member of the Rakuten Group's FinTech Group Company, we at Rakuten Payment, Inc. are developing businesses centered on settlement services such as Rakuten Pay, Rakute Point card Rakuten Edy and Rakuten Check as well as marketing solutions.
With the power of technology, we aim to create a world where anyone can enjoy the same value no matter where they are.
As the digital sphere of society rapidly expands, we want to connect the Internet and the real world more seamlessly, so that everyone can use technology to lead a safe, secure, and more comfortable daily life.
In order to achieve such a society, we would like to face the various problems that people are facing and move forward together to the next stage.
Department Overview
Features and Strengths
With the strength of the Rakuten Point market, which has surpassed 4 trillion yen in total issuance, we are building the "Rakuten Economic Circle" through service collaboration with Rakuten Group companies and the introduction of cashless settlement services in real stores, which are growing at an accelerated pace.
Our settlement services can be used at approximately 5 million online and offline locations, including supermarkets, convenience stores, and shopping malls nationwide, as well as at approximately 1 million locations where traffic-related e-money can be used, and the number of locations where this service can be used is continuing to expand.
This System Division handles everything from system service planning related to payment services, planning and implementation related to UI/UX, basic and detailed system design, coding, testing, and operation.
As the service expands, you will be able to experience the planning, development, and operation of a very large-scale system.
In addition, you will be able to improve our services by directly listening to the voices of our customers.
Position:
Why We Hire
In recent years, the cashless payment market has rapidly expanded worldwide, and our service "Rakuten Pay" has also been growing its performance domestically. Consequently, the importance of the digital infrastructure as a mission-critical payment platform, including its public utility, sophistication, and convenience, has been increasing day by day. This necessitates the establishment of a dynamic multi-cloud environment and the assurance of stable operation across these services.
We are looking for members who can support our business growth through the evaluation and analysis of system resources, enhancement of monitoring, and automation of operational tasks. This position offers the rewarding opportunity to provide a wide range of convenient services to our customers, starting with cashless payments and extending to finance and lifestyle services.
Position Details
Job Description
- Evaluate and analyze overuse and underuse of system resources, identify issues, plan and implement improvements, promote system design in accordance with SLA-compliant service levels, enhance monitoring, automate operational tasks, and modernize systems through coding.
- Manage the operations team, and plan and promote system operation strategies.
Detailed Responsibilities:
- Implement container orchestration using Kubernetes and Docker.
- Design, build, and operate CI/CD pipelines.
- Monitor and optimize system performance.
- Handle incidents and implement post-incident improvements.
- Develop and introduce automation tools for operational tasks.
- Collaborate with backend and mobile developers, overseas members, maintenance and operation staff of other services, and members of other departments.
Rewards and Benefits:
- Gain experience in designing and operating large-scale systems.
- Engage in system modernization using the latest technologies.
- Directly reflect customer feedback in service improvements.
- Improve English communication skills through working in a multinational team.
Stakeholders:
- Backend and mobile developers.
- Members of overseas offices.
- Maintenance and operation staff of other services.
- Members of other departments.
Work Approach:
- Management and execution of each phase from requirements definition to development, testing, and deployment related to SRE tasks
- Continuous improvement and minor bug fixes released through the agile development process
- Skill enhancement through team training
Responsibilities:
- Ensure stable system operation.
- Design, build, and operate infrastructure.
- Automate and streamline operational tasks.
- Handle incidents and implement post-incident improvements.
English Usage Scenarios:
- Communication with foreign members.
- Reading and writing technical documents.
Work Environment
The average age across the group is in the mid-30s, with approximately 30 members.
Employee composition: Full-time employees : Contract workers : Partner staff = 2 : 1 : 3
More than half of the employees are mid-career hires, mainly from system vendors and user companies of web services.
Mandatory Qualifications:
- Over 3 years of experience in system operation and maintenance
- Experience in operating and maintaining cloud environments and large-scale systems
- Experience with UNIX operating systems
- Proactiveness and initiative
Desired Qualifications:
- Practical experience as an SRE or in DevOps
- Experience in operating and maintaining public clouds (GCP/AWS/Azure)
- Experience in organizational management (project management is also acceptable)
- Experience with monitoring environments such as Kibana ELK stack
- Experience with Docker or Kubernetes environments
- Experience in CI/CD development and operations
- Experience in web application development
- Work experience as a software engineer
- Work experience as a test engineer
Others Information:
Additional information on Location
NBF Shinagawa Tower
Additional information on Secondment
This position will be hired by Rakuten Group, Inc. and seconded to Rakuten Payment, Inc.
※For more information, please refer to the links below:
-----------------------------------
▼About Company
▼ Latest Company News
▼ Video Links
▼ Conditions of Employment
-----------------------------------
#engineer #fintechgroup #RakutenPayment
Languages:
English (Overall - 3 - Advanced)Other Jobs from Rakuten
Similar Jobs
Data Center Project Manager, US-East 2 CPI
Data Center Engineering Operations Area Manager
Senior Software Development Engineer, AWS Config
Software Development Engineer II, Devices Data Services
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 389 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say