Site Reliability Engineer, Rakuten PointClub - Incentive Platform Department (INPD)

Overall Position Details

We are looking for SRE engineers for front and backend web systems who can construct and improve infrastructure through public/private cloud, and support production troubles. You will join daily huddles to report progress and work closely with product managers, project managers, and lead other team members to manage infrastructure. You will be expected to take ownership of the quality, delivery, and reliability of our services, and will seek to continuously improve systems and processes for your teams.

Your responsibilities will be as follows:

- Manage monitoring and alert handling tools
- Construct new monitoring environments for each product
- Work to improve service performance and latency
- Handle operation and maintenance support, production support (on-call), and service troubleshooting

Mandatory Qualifications
- Experience with SRE (3 years+)

- Knowledge of modern monitoring tools
- Experience constructing and managing a monitoring environment such as Kibana ELK stack
- Proficiency in one or more of the following: Go, Python, C, C++, Java, Rust, Perl,
Ruby, or shell script
- Experience constructing and managing k8s environment
- Experience with UNIX operating systems internals and/or network
- Experience with CI/CD tools (ex. Jenkins, CircleCI)
- Experience in automation and configuration management using Chef, Ansible,
Terraform

Desired Qualifications
- Experience with Public Cloud (GCP/AWS/Azure)
- Experience working in role(s) that require knowledge of IP network systems and protocols
- Experience with web application development
- Experience working as a software engineer

- Experience working as a test engineer
- Experience working with cross-cultural, global teams based across different locations