Project Specialist , Rakuten Mobile Shop Business - Business Strategy Section , Area Business Promotion Department , Area Business Supervisory Department(GSD)

Location: Tokyo, Japan

Time Type: Full time

Job Description

Job Description:

Department Overview

The Area Business Promotion Department is responsible for creating customer touchpoints in real channels and driving business growth, with a core focus on operating Rakuten Mobile shops.
Our shops serve as the "frontline of customer interaction," providing cross-sectional services from the Rakuten Group such as telecommunications, finance, and e-commerce and playing a vital role in supporting the brand experience.
We are a department that promotes key measures and operational reforms in the retail business on a project basis, enhancing the execution capability of our strategy.
In this position, you will serve as a project leader, responsible for driving results based on business strategy while engaging relevant departments.

Position

Why We Hire

With the expansion of the Rakuten Mobile shop business, there is an increasing number of projects that require cross-departmental collaboration, including the introduction of new measures, operational reforms, and system development. To ensure that business strategies are reliably executed on-site and yield results with speed, we are seeking a professional who can proactively drive projects by engaging relevant departments and shop staff.

Position Details

This position involves leading key measures and operational reform projects within the Rakuten Mobile shop business, managing everything from planning and execution to achieving results in collaboration with relevant departments.
- Project management for various retail business initiatives (introduction of new measures, operational improvements, system implementations, etc.)
- Driving projects while managing schedule, quality, and cost through coordination with relevant departments and on-site staff.
- Leading the process from root-cause identification to resolution when issues arise, with a commitment to creating a positive impact on the business.

Work Environment

You will be part of a 5-person team, including a manager, in an environment where each individual can demonstrate leadership in their respective projects.

Mandatory Qualifications:

- Practical experience in project promotion, business planning, operational improvement, sales planning, or business development at an operating company.
- Experience in proactively driving initiatives or projects while engaging multiple departments and on-site staff.
- Experience in successfully completing projects while managing schedules, issues, and progress.
- Experience in handling the entire process of issue resolution, from analyzing root causes and considering response policies to coordinating with stakeholders and executing solutions.
- Practical experience in creating presentations (PowerPoint), organizing data (Excel), and reporting.

- TOEIC score of 600 or higher

Desired Qualifications:

- Experience in operational improvement, DX promotion, or cross-departmental project management.
- Ability to conduct meetings and communicate smoothly in English.
(This is an environment where you can utilize your English skills to take on a broader range of tasks and projects.)

#business 
#strategyplanning 
#groupsalesdiv
#RakutenMobile

Languages:

English (Overall - 2 - Intermediate)、 Japanese (Overall - 4 - Fluent)