Intern, Account Manager

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

Job Summary:

Rakuten Advertising is the marketing and advertising arm of Rakuten, focused on helping the world’s leading brands find new customers and maximise the returns from their advertising budgets.

We are now looking for an Intern based in London to support accounts, led by Account Managers and Senior Managers.

Key Responsibilities:

• Manages communications with internal and external stakeholders (phone & email) acting as liaison between clients and account team.

• Administers operations for client programs in support of client satisfaction and revenue goals.

• Audits creative and placements as mandated by account team/client, updating client promotions and creative as needed.

• Reviews partnered affiliate websites to identify optimization opportunities for clients.

• Supports client and partner outreach to develop new business opportunities.

Minimum Requirements:

• Entry level candidates welcome.

Qualifications: (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personal effectiveness

• Comfortable using Excel.

• Ability to learn PowerPoint and Rakuten Advertising tools and processes.

Personal effectiveness

• Highly organised.

• Proactive - continually looking to improve own role and that of your clients.

• Inquisitive approach to continuously learning on the job.

• Responsiveness – acknowledging tasks within 24 hours.

Communication

• Excellent written and verbal communication.

• Strong interpersonal skills.

Results focus

• Detail-orientated.

• Proof that you can work towards a deadline.

Teamwork

• Ability to work well as a team and prioritise your workload based on company’s goals.

• Be able to share progress and updates on tasks with your team.