Senior Project Manager - US Remote

Knowledge:

• Engage Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realization.
• Manage project profitability, revenue, margins and utilization by pro-active forecasting and escalating any potential scope change / new revenue opportunities.
• Maintain commercial responsibility for the project whilst building relationships with the customer to identify new opportunities to help them with their business problems.
• Effectively manage resources whether directly or indirectly to achieve goals by enhancing trust and cooperation. Escalates any conflicting resource requirements that may affect delivery in a timely manner.
• Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.
• Contribute to the refinement of the Rackspace Professional Services methodology.
• Provide FANATICAL EXPERIENCE by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
• Effectively leads, drives and executes projects using SCRUM methodology in order to achieve outcomes that meet the customer’s success criteria.
• Works effectively and communicates strongly with remote teams.
• Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.  
• Provides guidance for and assists with the creation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
• Exhibits strong commercial acumen and calm gravitas when negotiating with customers or partners during contractual discussions
• Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation. 

Experience:

• PMP/Prince2 (Practitioner) certification (minimum)
• Working knowledge/certification in one or more additional project management methodologies: PMP, PRINCE2, SCRUM, Agile, SAFe
• Proven ability to organise and execute projects in a consistent, repeatable and reliable manner.
• Technical conversational knowledge in the following areas: Cloud Strategy & Enablement solutions, Data migration & consolidation, Application modernisation & optimisation, Cloud infrastructure optimisation, IT Service Management and Service Delivery (ITIL certification preferred)
• Excellent time management, communications, decision making, presentation, human relations and organization skills.
• Able to resolve problems in a timely manner.
• Ability to communicate technical information and ideas so others will understand.
• Excellent all round knowledge of cloud technologies, IT operations, project management operations.
• Ability to adapt to a rapidly changing environment.
• Adept at handling shifting priorities and ambiguity.
• Enterprise level use of MS Office
• 7+ years project management experience in scoping, planning, leading and monitoring large scale, complex technical projects from initiation through delivery preferably in managed services or hosting.
• 5+ years working on technology projects including one or more of the following: Virtualisation technologies / cloud platforms. Application / platform migration. Data / storage / network migration and/or management.
• Previous experience of directly managing other PMs / technical resources