Salesforce Developer and Administrator

Responsibilities:

• Salesforce Developer (70%):
• Implement declarative salesforce principals to Design, develop, customize, and manage Lightning Components, Flows, Visualforce, Apex Classes, Apex Controllers, and Triggers.
• Integrate Salesforce with other applications using REST and SOAP APIs.
• Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications.
• Perform code reviews, debug issues, and ensure the quality and performance of solutions.
• Participate in Agile/Scrum ceremonies and the full software development lifecycle.
• Create and maintain technical documentation and stay updated with Salesforce features and releases.
• Participate in technical planning and requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
• Work closely with the Product Owner and Scrum Master to prioritize and estimate user stories and tasks.
• Handle some administration, configuration, and support tasks, including user management and system maintenance related to development work.
• Monitor system performance and ensure data integrity.
• Provide end-user support and training and implement and manage integrations with other systems.
• Identify and implement process improvements and handle support requests.
• Proficient with object-ordinated databases, methodology, and practices.
Business Analysis (Customer Success/Sales) (30%):
• Critical thinking and ideation with key business stakeholders
• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Document and communicate the vision and strategy for the Salesforce platform in alignment with the organization's business goals.
• Prioritize initiatives and features to maximize business value.

Knowledge, Education, & Experience:

• Good understanding and proven experience with both front-end and back-end development using Lightning Web Components, Apex, JS, HTML/CSS, etc.
• Ensure that technical software development process is followed on the project, familiar with industry best practices for software development.
• Experience designing and implementing external facing applications
• Strong debugging, problem solving and investigative skills. Ability to assimilate disparate information (log files, error messages etc.) and pursue leads to find root cause problems.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years of experience as a Salesforce Developer and/or Administrator.
• Proficiency in Salesforce development tools and languages, including Apex, Visualforce, and Lightning Components.
• Knowledge of Salesforce configuration, workflows, process builders, validation rules, and security settings.
• Experience with Agile/Scrum methodologies and excellent problem-solving and communication skills.
• Salesforce Developer and/or Administrator certifications.

Preferred Skills & Qualifications:

• Salesforce certifications such as Platform Developer I & II, Administrator, and Advanced Administrator.
• Experience with version control systems (e.g., Git) and CI/CD tools.
• Knowledge of other programming languages and web development frameworks.
• Experience with Salesforce, Sales & Service Cloud, Marketing Cloud
• Experience with Service Now preferred
• Understanding and familiarity with cloud-based architectures, principals and industry. 
• You will work closely with stakeholders to understand business requirements, ensuring smooth operation and administration of the Salesforce CRM platform while developing scalable solutions. This role is ideal for a passionate coder with a solid grasp of Salesforce capabilities and a collaborative mindset.