Key Responsibilities:
- Other Incidental tasks related to the job, as necessary.
- Technical point of escalation to the Cloud Support and Engineering teams; resolving customer
- issues, working in collaboration with partners across the business, as required .
- Lead functional and contribute to cross-functional business continuity/transformational projects.
- and customer engagements (both technical and non-technical), delivering key objectives for the
- Organization.
- Monitor and provide maintenance for all related infrastructure.
- Ensure the control, integrity, and accessibility of the cloud environment.
- Implements large, complex enterprise-class solutions.
- Lead tasks relating to system architecture enhancements, problem management, fleet
- management, process improvement, reporting, product integration and customer infrastructure.
- Lead Workload/Workforce Management and Optimization related tasks.
- Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.
- Mentor and assist Rackers across the organization.
- Provide technical expertise underpinning communications targeting a range of stakeholders - from
- individual contributors to leaders across the business.
- Collaborate with Account Managers and Business Development Consultants to build strong
- customer relationships.
- Collaborate and share knowledge with other Engineers and Administrators on the support floor.
Qualifications:
- 5 - 7 years of technical engineering and administration experience with a minimum of 3 - 4 years
- commercial experience as either a LAMP stack software developer and/or systems administrator.
- 2+ years of current commercial experience working with a high-traffic site.
- Experience with high-availability, high-performance, open-source web technologies.
- Experience automating and orchestrating workloads across multiple public cloud providers.
- Experience with cloud platforms, open-source databases and caching layers.
- Experience working in a containerized environment (Docker/LXC).
- Strong knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack.
- Strong skills in at least one of the following languages: Node.js, Python, PHP, Ruby, and Java.
- Strong skills with git and git workflows.
- Strong skills in leveraging CI and CD tools to automate testing and deployment.
- Strong knowledge of Linux or Windows OS, including but not limited to: Server Failover
- Clustering, Active Directory, IIS.
- Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript,
- Memcached, LAMP, nginx, node.js, nosql, Varnish.
- Proficient web programming and scripting ability.
- Proficient knowledge of designing, building, implementing, analyzing, and troubleshooting
- distributed, highly available systems.
- Proficient automation skills with at least one configuration management system such as Chef,
- Puppet, Ansible, Salt, or other such tools.
- Proficient knowledge of software development methodologies including code profiling, regression
- testing, and continuous integration.
- Proficient knowledge of Project Management methodologies.
- Proficient understanding of services and protocols, configuration, management, and
- troubleshooting of hosting environments, including web servers, databases, caching, and
- database services.
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