AWS Cloud Engineer II

Key Responsibilities:

• Other Incidental tasks related to the job, as necessary.
• Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required
• Lead functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the Cloud Function
• Monitor and provide maintenance for all related infrastructure
• Ensure the control, integrity, and accessibility of the cloud environment for the enterprise
• Lead tasks relating to system architecture enhancements, problem management, process improvement, reporting, and customer infrastructure.
• Lead Workload/Workforce Management and Optimization related tasks
• Mentor and assist Rackers across the Cloud Function
• Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products
• Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
• Collaborate and share knowledge with other Engineers and Administrators on the support floor

Requirements:

• Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field
• At least 2 years of recent experience working with AWS
• Proficient knowledge of the AWS Cloud Platform
• Proficient skills in at least one of the following languages: Node.js, Python, PHP, Ruby, and Java
• Proficient skills with git and git workflows
• Proficient skills in leveraging CI and CD tools to automate testing and deployment
• Proficient knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS
• Intermediate knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems
• Intermediate knowledge of at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such tools
• Intermediate knowledge of Project Management methodologies
• Intermediate understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services
• Intermediate knowledge in the application of current and emerging network software and hardware technology and protocols
• VMWare Platform
Intermediate knowledge of the vSphere platform
Basic networking skills
Basic working knowledge of fibre channel SANS, NFS and vSAN
Basic knowledge of vROPS
Basic working knowledge of HP/DELL Server hardware platforms
• Hyper-V Platform
Intermediate knowledge of the Hyper-V platform
Basic networking skills
Basic working knowledge of fibre channel SANS, NFS and vSAN
Basic knowledge of vROPS
Basic working knowledge of HP/DELL Server hardware platforms
• Requires expanded conceptual knowledge in own job discipline and broadens capabilities
• Understands key business drivers; uses this understanding to accomplish own work
• Preferred to hold an AWS Associate-level certification