Senior Software Engineer – Trust & Safety
Team: Growth Engagement Ecosystem
Location: San Francisco, CA
Commitment: Full-time
Workplace Type: onsite
In this role, you will:
- Scale consent and messaging systems to meet new product and regulatory needs
- Design and deliver backend services for user trust, safety, and compliance features, focusing on risk-based access and anomaly detection
- Scale consent and messaging systems to meet new product, trust, safety, and regulatory needs
- Design, implement, productionize, and improve AI-powered solutions to effectively manage and enforce Trust and Safety standards across multiple use cases
- Lead initiatives that enhance reliability, observability, and performance
- Collaborate cross-functionally with security, legal, data science and marketing teams
- Mentor junior engineers and contribute to engineering best practices
What you bring to the table:
- 5+ years of backend or platform engineering experience building and operating production systems
- Strong experience with one or more of Node.js, Go, Python, or TypeScript
- Solid background in distributed systems, service-oriented architectures, and data pipelines
- Experience designing and implementing reliable, observable, and maintainable systems, with a focus on safe failure modes
- Working knowledge of OAuth2, SSO, MFA, and platform security best practices
- Familiarity with privacy frameworks and compliance requirements (e.g., GDPR, COPPA, DMCA, Content Moderation)
- Experience with implementing feedback mechanisms for moderator interactions to facilitate the retraining of Machine Learning models.
- Familiarity with the integration of multi-modal Machine Learning models for the identification of abusive material across text, image, and other UGC data formats.
- Experience participating in on-call rotations, incident response, and postmortem-driven improvements
- Proven ability to deliver complex features end-to-end, from design through production rollout
- Strong communication and collaboration skills
Compensation, Benefits & Perks:
- Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive, including a starting base salary of $167,366 - $219,668, depending on location and experience, as well as company stock options
- Collaborate with your manager and team to create a healthy work-life balance
- 20 vacation days that we expect you to take!
- Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)
- Employer-sponsored 401(k) plan with company match
- Access to LinkedIn Learning and other resources to support professional growth
- Paid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits
- 40 hours of annual paid time off to participate in volunteer programs of choice
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