International User Research Manager

In this role, you will:

• Plan and lead qualitative, quantitative, and data-supported research studies of various scales to help inform product, marketing, design, and business strategies
• Partner with our international organization to uncover critical insights as we expand to and focus on new markets
• Travel to a few key markets (maximum 4x per year) to conduct research in person
• Work flexible hours in order to oversee projects being conducted in time zones far from home; it won’t be all the time, but some early mornings and late nights are a given for this role some of the time
• Lead relationships with our portfolio of international research partners, especially cultivating and vetting new ones, and writing requests for proposal and helping to shepherd agreements through procurement
• Collaborate with design, marketing, product and engineering teams to scope studies, build team empathy, and implement findings
• Coach and advise designers, marketing managers, and product managers conducting their own research projects
• Work with data analysts and scientists to discover insights in data to expand upon and further your own research

What you bring to the table:

• 6-10 years experience in a market or user research role at a consumer-facing company
• 2+ years of experience directly managing research vendors in non-anglophone markets
• Strong leadership qualities with a proven ability to influence cross-functional teams. You’ll be confident in creative problem solving and have strong interpersonal skills
• Strong research skills, including surveys, interviews, and competitive intelligence; data analysis skills a plus
• Excellent skills in identifying insights that are non-obvious, building evidence for them, and convincing skeptics of their value and impact
• Excellent organizational, prioritization, and communication skills with a high attention to detail
• Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape
• Scaling-mindset with a good understanding of how product and marketing teams tend to evaluate investment opportunities

Bonus points if you have:

• Familiarity with the ed tech landscape and/or Gen Z consumers
• Experience working within a freemium consumer subscriptions business
• Experience on an international marketing team or specific market growth team
• Experience working for an agency or company focused on serving 13 to 35 year-old audiences outside the US
• Speak a non-English language fluently

Compensation, Benefits & Perks:

• Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps.  Total compensation for this role is market competitive, including a starting base salary of $178,000 - $210,000, depending on location and experience, as well as company stock options
• Collaborate with your manager and team to create a healthy work-life balance
• 20 vacation days (and we expect you to take them!)
• Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, HMO, VSP Choice)
• Employer-sponsored 401k plan with company match
• Access to LinkedIn Learning and other resources to support professional growth
• Paid Family Leave, FSA, HSA, Commuter benefits, Wellness benefits
• 40 hours of annual paid time off to participate in volunteer programs of choice