CloudOps Engineer

Location: Prishtina, Skopje

Time Type: Full time

Job Description

We are looking for a CloudOps Engineer to join our team.

Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.

A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.

We are looking for a CloudOps Engineer to join our Infrastructure Engineering team and support the operation, governance, and optimization of our cloud environment. The role focuses on ensuring that cloud services are secure, reliable, compliant, and cost-efficient while supporting the organization's cloud adoption and operational excellence initiatives. The position combines cloud operations, governance, monitoring, and cost management responsibilities to enable sustainable and efficient cloud usage across the organization.

Main duties and responsibilities:

· Operate and maintain cloud services and platforms.

· Monitor cloud environments to ensure availability, performance, and reliability.

· Support incident, problem, and change management processes related to cloud services.

· Implement and maintain cloud governance standards, policies, and controls.

· Ensure compliance with internal security, operational, and regulatory requirements.

· Manage access controls, resource organization, and governance frameworks.

· Drive cloud cost optimization initiatives and promote efficient resource utilization.

· Analyze cloud consumption trends and identify opportunities for cost savings.

· Support budgeting, forecasting, reporting, and cost allocation activities.

· Contribute to the development of cloud governance and financial management best practices.

· Collaborate with infrastructure, security, and application teams to support sustainable cloud adoption.

· Maintain operational documentation, standards, and procedures.

· Support continuous service improvement initiatives across the cloud platform.

Requirements:

· Experience in cloud operations, cloud engineering, or infrastructure-related roles.

· Hands-on experience with Microsoft Azure or comparable public cloud platforms.

· Good understanding of cloud governance, security, and operational best practices.

· Experience with cloud monitoring, reporting, and operational management.

· Understanding of cloud cost management and FinOps principles.

· Strong analytical and problem-solving skills.

· Ability to communicate effectively with both technical and business stakeholders.

· Professional working proficiency in English.

Preferred Qualifications

· Microsoft Azure certifications, such as AZ-104, AZ-305, or equivalent.

· Experience working in enterprise-scale cloud environments and multi-subscription cloud platforms.

· Familiarity with scripting, reporting, and data analysis tools to support cloud operations and optimization activities.

· Experience with technologies such as PowerShell, Power BI, SQL, or similar tools for reporting, analytics, and operational efficiency.

· Basic software development knowledge, such as C# or comparable programming languages, is considered an advantage.

What we offer:

· A substantial degree of flexibility, allowing for an autonomous approach to performing duties 

· Challenging and varied work 

· Flat management structure 

· Excellent team-oriented and international working environment 

· Travel possibilities

· Hybrid model of working

Why Join Us?

You will be part of a team responsible for managing and evolving a modern cloud environment supporting multiple international organizations. This role offers the opportunity to work across cloud operations, governance, and cost management while contributing to the continuous improvement of enterprise cloud services.