Software Development Engineer II - CX Journeys

At Qualtrics, we create software the world’s best brands use to deliver exceptional experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 20K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Development Engineer II - CX Journeys

Why We Have This Role

Qualtrics is seeking a software engineer to join our CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience (CX) product to the next level. You should love data visualization and building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand growth and owning quality from end to end are rewarding challenges and part of why Qualtrics is such an exciting place to work!

How You’ll Find Success

• Designing and implementing well-crafted, scalable, and maintainable code
• Strong level of curiosity
• Taking initiative and demonstrating persistence in getting things done
• Partnering with product managers, UX designers, and other engineers to deliver solutions for our customers
• Using an analytical mindset to approach problems and find solutions
• Showing a desire to learn new skills and grow in the role

How You’ll Grow

• Learn to build scalable, fast, robust, and simple SaaS solutions
• Gain experience with full-stack development using the latest technologies
• Learn to use Agile development methodologies to deliver large, impactful projects over time
• Benefit from working with other great engineers, UX designers, and product managers
• Learn how the world's leading companies use data and analytics to improve their customer experience

Things You’ll Do

• Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems
• Implement new features and optimize existing ones to drive maximum performance
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to customers
• Work with design and product teams to understand needs, propose features, create early prototypes and transform them into exciting end consumer features
• Build efficient and reusable frontend components and data-intensive backend systems that drive complex web applications
• Contribute to the professional development of colleagues, improving their technical knowledge as well as the engineering best practices on your team
• With your team, own application quality end-to-end and support your services in high-use production environments

What We’re Looking For On Your Resume

• Strong foundation in algorithms, data structures and coding background
• Ability to work in a fast-paced and agile development environment and to learn new frameworks/stacks
• Experience with Cloud technologies
• Experience creating data analytics or data visualizations
• Experience with continuous delivery, git, test automation and build/deploy system
• Bachelor’s degree in Computer Science or related field
• 2-5 years working in a full-stack engineering position
• Experience using Typescript and React is a plus
• Experience with machine learning or generative AI is a plus

What You Should Know About This Team

• Qualtrics' Customer Experience software empowers brands to deliver world-class, customer-centric experiences powered by real-time intelligence.
• Our CX Journeys team owns products and functionality that help customers get their CX programs up and running, and that provide quick, advanced statistics-based insights from the data collected.
• Our engineers collaborate closely with platform teams to ensure our products are tightly integrated and consistent with Qualtrics platform behavior, while having the flexibility to choose our own architecture and the independence to quickly deliver on our business vision. 
• The team’s broad suite of product ownership and true mandate for full-stack development offers an amazing opportunity to drive your career development and build a strong foundational understanding across Qualtrics systems.

Our Team’s Favorite Perks and Benefits

• We take pride in our office's design aiming at cultivating creativity from our rooftop views to an open and collaborative work space
• On top of a great benefits package (medical, dental, vision, life insurance, etc), we provide snacks, drinks, and free lunches in our office
• Full time employees receive an annual experience bonus after their first year of employment; Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have
• QED program – Qualtrics Engineer Development (QED) allows engineers to spend  up to 10% of our time each quarter on individual engineering projects and learning activities
• Personalized career planning – you will work with your manager to design a plan based on your experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• We believe in sharing Qualtrics success which is part of the compensation for all employees

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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