At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Product Manager, Research & Strategy
Qualtrics is a rapidly growing category-defining global company whose first and largest audience is insights professionals - researchers and data analysts who are experts in methodology, deriving insights and helping their organizations make educated business decisions. This role is key in driving strategy and product value for this audience through Strategy and Research, our offering that helps organizations understand market opportunities and design great experiences.
Product teams at Qualtrics win not just by shipping great products but by driving engagement, usage and value realization for our customers through those products. You love to obsess about data and growing engagement and usage through experimentation as you seek to deliver innovative products tailored for Research practitioners.
- Having product intuition and cultivating customer empathy to positively impact product design, ensuring it resonates with user needs
- Developing compelling stories around your product to emphasize the value proposition
- Utilizing problem-solving skills and adopting a data-driven approach to decision-making, ultimately delivering products with strong adoption rates
- Taking initiative and showcasing adaptability in a dynamic environment, demonstrating the ability to thrive and contribute proactively
- Leveraging interpersonal skills to effectively influence and collaborate across different departments, promoting seamless cross-functional teamwork and driving clarity
- By taking initiative and being adaptable in a dynamic environment
- Through developing problem-solving skills and the ability to make data-driven decisions
- By expanding your interpersonal skills and ability to influence across departments
- Develop product requirements and identify key success metrics
- Collaborate with product team members and partners to define a product roadmap that aligns with the product strategy
- Analyze usage data and customer feedback to increase product adoption Speak with customers globally to understand their needs and gather feedbackPerform market landscape and competitor analysisPartner with our user experience designers to achieve solutionsCollaborate with engineering to build high-quality products that reflect end-to-end thinkingWork with your engineering team and dependent teams to successfully launch high usage productsCommunicate product value and partner with go-to-market stakeholders
- Associates, Bachelor’s degree or equivalent experience in business or technology preferred
- 4-8 years of PM work experience
- Worked on a customer-facing product - mobile experience is a bonus
- Ability to analyze and interpret data
- Ability to work independently or as part of a teamSelf-motivated, well-organized, and detail-oriented
- Excellent verbal and written communication skillsUnderstanding/interest in the SaaS technology field
- Strategy and Research focuses on building products for Research Practitioners, Marketers and Designers to uncover market trends, track changing behaviors, and identify unmet needs with a single platform. In this role, you will contribute to the development of a market-leading purpose-built qualitative and quantitative research products that provide true differentiation with a focus in advanced research solutions like conjoint/maxdiff and qualitative research tools like UX Testing, Video Feedback and In Depth Interviews.
- Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
- Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that encourages personal growth and initiative within a growing business area.
For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
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