Storage & Backup Engineer, Senior

Company:

Qualcomm India Private Limited

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Qualcomm India is seeking a Senior Storage and Backup engineer with 5 to 7 years of experience in managing multi-vendor large scale Storage and Backup systems. Proficiency in storage technologies which include NetApp, Dell, Pure and Backup systems including Cohesity and Networker.

Job Description:
This person will be a member of a global 24/7/365 IT infrastructure operations team focused on enterprise Storage, backup, and recovery.  This role specifically is focused primarily on administrating and providing support for Enterprise Storage & data protection. Our Senior IT engineers can expect to work with cutting edge technology in a large, fast-paced, and dynamic enterprise environment.

Responsibilities:
•    Provides T1/T2 support to the storage and backup technologies infrastructure.
•    24/7-hour on call participation 
•    Monitor and troubleshoot service availability, capacity, and reliability.
•    Efficiently handle performance issues on storage and backup systems
•    Monitoring Backup systems for backup/restore failures and resolution on daily basis.
•    Involvement in P1/P2 incidents and collaborate with multiple teams for resolution.
•    Addressing Tickets (incidents and requests) in ServiceNow
•    Excellent written and verbal communication skills
•    Ability to adapt quickly to changing environments and or technologies.
•    Skilled in generating custom reports/dashboards and Knowledgebase documentation.
•    Working with various vendors

Prospective candidate should be technically sound in the following. 
•    Provision, migration and decommission of Storage and Backup systems
•    NetApp cluster modes, Dell Isilon and Pure Storage
•    Cohesity Data Protect and Dell EMC Networker
•    Tape libraries from vendors like Oracle and Spectralogic or similar
•    Snapmirrors/Snapvaults and Disaster Recovery (including Disaster Recovery of Backup catalogs)
•    Knowledge on OS (Linux and/or Solaris)
•    Relevant storage certifications (i.e. NetApp Certified Data Administrator), Cohesity or similar.

Prospective candidates having following is an added advantage.
•    Strong knowledge of automation methodologies, scripting languages, and tooling.
•    Scripting knowledge (Bash, Perl, Python or PowerShell)
•    Basic knowledge on Splunk queries and Splunk Dashboards
•    Any other skills that support storage and backup, not covered above.
•    Basic knowledge on Ansible is desired.

'•    5 - 7 years of relevant Backup technologies. 
•    You must be willing to work as “one team”
•    Willingness to learn new technologies and processes, quickly and apply them.
•    Ability to work seamlessly with both vendors and internal stakeholders
•    Collaborate with cross-functional team to achieve common objectives
•    Identify and drive efficiency improvement initiatives
•    Ability to escalate critical issues to internal and/or 3rd-parties, as appropriate, and communicate status and resolution to the team.
•    Ability to work in a team environment as well as independently while making sound decisions
•    Comfortable working in a performance-based and structured environment while demonstrating high ethical standards
•    Good knowledge of industry tools

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor's degree.
OR
5+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:
• Frequently transports and installs equipment up to 20 lbs.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.