(AIPC) PMIC SW Customer Support Engineer, up to Sr. (Taipei)

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Job Area:

General Summary:

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications.

Minimum Qualifications:

To join Qualcomm Customer Engineering team and work with world leading WoS (Windows on Snapdragon)/Chrome compute device makers from design & develop to commercially launch exciting or new Qualcomm compute SoC products.

These Customer Engineers are expected to:

• Understand every aspect of customers' requirements and designs

• To communicate with internal product & development teams on any HW/SW design related issues/features from customer designs

• To work with customers in resolving any feature development and product commercialization issues.

Responsibilities:

• Provide training to customer

• Assisting customer with some software feature design

• Integration, development, system debugging on OEM designs.

• Handling customer Q&A, and work closely with internal developers.

Skill/Experiences: (PMIC)

• Knowledge on LDO/SMPS, Crystals/Clocks, Battery charging and Fuel gauge

• Understand PCB Signal/power integrity

• Able to review schematic/suggest changes for improvement  

• Experience on power & thermal management for compute devices will be a plus

• Experience on 3rd party Embedded Controller (EC) and related peripheral drivers will be a plus

• Strong communication and interpersonal skills, high motivation, the ability to learn quickly and must be a self-starter.

• 4-5 years’ experience, proficiency in C/C++ Programming and debugging.

• Experience on Windows/ACPI/UEFI is a plus

Responsibilities:

• Provide training to customer

• Assisting customer with some software feature design

• Integration, development, system debugging on OEM designs.

• Handling customer Q&A, and work closely with internal developers.

Education requirements:

Prefer MS in EE/CS

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