Manual Testing QA Lead- Salesforce and NetSuite

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Senior QA Engineer Salesforce CRM and NetSuite ERP (IT) Role

We are seeking a Senior QA Engineer (IT) to design and execute functional, system integration, and regression test scripts for Salesforce CRM and NetSuite ERP processes. As part of the QA team, this position requires close collaboration with application developers, business process analysts, project management office, and release engineers throughout all stages of the software development lifecycle. The goal is to ensure that the right testing strategies and approaches are implemented to enhance delivery quality and increase velocity

What makes this role interesting?

• Test Management: Take full responsibility for ensuring systems meet business requirements with a high degree of quality throughout the development process, managing and executing distinct phases of testing.
• Test Script Development: Author test scripts for CRM processes (Salesforce) and ERP processes (NetSuite).
• Test Traceability & Execution: Develop a requirement traceability matrix, test scenarios, and scripts creatively using industry-standard design techniques to ensure comprehensive test coverage and robust execution.
• Test Design & Execution: Design and execute functional and regression test cases, contributing to quality improvement initiatives for the technical environment.
• Reporting: Publish daily regression reports that are clear, insightful, effective, and traceable, identifying defects discovered during testing or non-compliance issues found in process reviews or audits.
• Defect Management: Ensure defect reports contain reproducible steps for quick resolution. Use existing tracking systems, report mechanisms, agreed conventions, and metrics to prepare quality summary reports and facilitate defect resolution.
• Test Metrics & Status Updates: Ensure test metrics are updated regularly and reported on time to support status communications and decision-making.
• Stakeholder Engagement: Collaborate with key stakeholders to define and prioritize test scope, conduct risk analysis, and design an approach that ensures quality output at each stage of the development lifecycle. Provide insights into expected timescales and effort for project and release planning. Ensure detailed requirements and acceptance criteria are available for testing.
• Agile Environment: Work effectively in an Agile environment, planning, monitoring, and executing test activities across multiple customers and stakeholders.
• Quality Escalation: Clearly and promptly escalate concerns regarding project, product, or process quality in a collaborative manner.
• Continuous Improvement: Demonstrate initiative and leadership in improving quality plans for the technical environment. 

Here’s how you’ll be making an impact:

• Customer Focus: Passion for achieving excellence in customer satisfaction, product quality, and reliability.
• Team Collaboration: Proactive team player with the ability to work effectively with cross-functional teams.
• Communication Skills: Strong interpersonal and communication skills to collaborate with professionals across different departments.
• Critical Thinking & Problem-Solving: Ability to quickly assimilate complex information, identify strategies, and provide actionable solutions.
• Self-Management: Ability to manage daily tasks within established guidelines, seeking guidance from Team Leads or Senior Team Members when necessary.

We’re looking for a teammate with:

• Education: Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or related field, or equivalent experience.
• Certifications: Salesforce Certification is essential. NetSuite Certification is highly advantageous.
• Software Quality Assurance: Industry-recognized Software Quality Assurance certification.
• Expertise in developing test scenarios and test scripts using industry-standard design techniques.
• Strong understanding of all stages in the Test Life Cycle and Software Development Life Cycle.
• Experience working in Agile environments; background in Scrum is ideal.
• Proven work experience in NetSuite, with a strong understanding of Quote to Cash, Procure to Pay, and Revenue to Report ERP processes.
• Familiarity with QA tools and bug tracking systems such as JIRA and Zephyr Scale.
• Testing & QA Experience: Minimum of 7-10 years in Software Testing and relevant Quality Assurance (QA) technical experience.
• CRM & ERP Testing: 4-5 years of experience testing Sales, Legal, Services and Finance processes in Salesforce CRM and NetSuite ERP solutions.
• Test Design & Execution: Proficiency in crafting both positive and negative functional tests from business requirements.
• End-to-End Testing: Proven experience in end-to-end testing of complex systems to ensure a seamless customer experience.
• Automation Experience (Highly Advantageous): Experience building CRM/ERP automation scripts using Selenium with Java/JavaScript or experience with scriptless automation tools such as Qualitia or Accelq.
•  

The location for this role is:

Sao Paulo, Brazil

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.