Solutioning & Insights Architect, Application Managed Services Director

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Director

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Managed Services team you are responsible for leading the development and implementation of innovative solutions to address client needs, aligning with their business objectives. As a Director, you set the strategic direction and guide business development efforts, making impactful decisions while overseeing multiple projects and maintaining executive-level client relations. This role requires profound technical knowledge across various platforms and software applications, as well as the ability to manage client relationships at the executive level, aligning client goals with our offerings.

Responsibilities

- Lead the creation and execution of innovative solutions tailored to client needs

- Oversee a portfolio of projects achieving successful delivery

- Cultivate and maintain relationships with executive-level clients

- Utilize profound technical knowledge across diverse platforms and applications

- Align our services with client goals and expectations

- Mentor and guide team members to foster leadership growth

What You Must Have

- Bachelor's Degree

- 10 years of experience

What Sets You Apart

- Profound technical knowledge in multiple platforms and software

- Developing intricate cross-domain solutions with agile methods

- Engaging directly with clients for customized solutions

- Serving as a trusted advisor aligning business goals

- Architecting substantial managed services solutions

- Managing client relationships at the executive level

- Adapting to new technologies and learning quickly

- Understanding of infra managed services activities

- Writing software in Java, C#, JavaScript, Python

Travel Requirements

Up to 40%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance