D365 CRM Developer - Senior Associate

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team you collaborate with various stakeholders to deliver quality Microsoft Dynamics 365 CRM solutions. As a Senior Associate, you focus on relationship building, managing others, and navigating complexity while growing your personal brand. You lead efforts in consulting, customizing, and implementing Dynamics applications, promoting resourceful and top-performing solutions.

Responsibilities

- Collaborate with stakeholders to deliver Microsoft Dynamics 365 CRM solutions

- Lead consulting, customization, and implementation of Dynamics applications

- Cultivate enduring relationships with clients and team members

- Guide and manage team efforts to achieve performance

- Navigate complex challenges to provide streamlined solutions

- Enhance personal brand through professional growth

- Achieve solutions that meet quality standards

- Adapt to changing project needs and requirements

What You Must Have

- Bachelor's Degree

- 3 years of experience

- Microsoft Dynamics 365 CRM certification

- Demonstrating thorough ability to collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation

What Sets You Apart

- Preferred field(s) of study: Computer Science, Computer Engineering, Software Engineering

- Certification(s) preferred: CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)

- Demonstrating thorough knowledge of Microsoft D365 CE

- Advising on complex MS Dynamics 365 business cases

- Translating business requirements into well-architected solutions

- Leading and delivering through the lifecycle of a Dynamics 365 solution

- Providing industry leading practices and guidance

- Identifying creative workarounds to meet requirements

- Customizing and implementing Microsoft Dynamics 365

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance