Senior Product Technology Lead

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

• Gain and maintain deep technical understanding of the FlexPLM application as well as various aspects of its Cloud Deployment Troubleshoot/Investigate various aspects of the application stack (UI/Application/DB/Infra/Network) individually or as part of team to identify root cause and ensure resolution.
• Develop technical best practices for issues Join calls with other team members and customers to troubleshoot issues, when required.
• Best practices in knowledge management Work with integrity, independence and diligence to ensure timely resolution.

• OS: Must be Linux aware (Proficiency preferred). Shell script capable.   
• Cloud Computing: Some awareness of cloud computing (AWS / Azure), 

• Proficient in Java, HTML and Javascript. 
• Good knowledge of SQL
• Basic understanding of Shell Script. 
• Database: Awareness of Oracle / Postgres / MS SQLServer  
• FlexPLM or Windchill: Prior experience or knowledge of FlexPLM or Windchill would be preferred.   
• Problem-Solving: Ability to diagnose issues using logs, monitoring tools, and basic coding/scripting. 
• Communication: Excellent written and verbal communication skills, with the ability to explain technical issues clearly and concisely. 
• Learning Mindset: Demonstrated motivation to learn new technologies and stay updated with trends in cloud computing, databases, and systems architecture. 

• Exposure to DevOps/SRE concepts like CI/CD, automation, containerization (Docker), and orchestration (Kubernetes) is a plus. 
• Experience in developing or maintaining multi-tier applications
• Experience with IT system administration or technical support roles, especially in cloud environments, is a plus. 
• Knowledge of IT networking fundamentals and security principles is a plus. 

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent work experience. 

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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