Reporting & Analytics PM – Business Dashboards

Location: Kuala Lumpur (Group Head Office)

Time Type: Full time

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role is responsible for leading the end-to-end delivery and governance of business dashboards across Local Business Units (LBUs) and Group stakeholders. The focus is on ensuring effective coordination across business, data, and technology teams to enable consistent, accurate, and timely reporting.

The individual will oversee initiatives spanning data ingestion, transformation, validation, and visualisation, ensuring alignment of metric definitions and positioning dashboards as a single, trusted source of truth for business reporting.

The role plays a key part in translating business requirements into technical execution, ensuring consistency in data standards, maintaining data integrity, and driving smooth delivery across multiple markets.

Key Responsibilities:

• Lead the end-to-end execution of Business Metrics dashboard initiatives, from planning through to rollout across LBUs and Group teams

• Establish and manage project plans, timelines, milestones, and dependencies across all layers of the data lifecycle

• Act as the primary coordination hub between LBU business teams, Data & Engineering teams, Product Owners and Group stakeholders to drive alignment and delivery

• Drive clarity on ownership models, implementation approach (local vs central), and responsibilities across workstreams

• Oversee data pipeline implementation (LBU to Central UDP), ensuring schema consistency and standardisation across markets working closely with Data Engineering, Insights and LBU Tech teams

• Ensure data quality, completeness, and integrity through structured validation, reconciliation, and governance practices

• Coordinate requirements gathering and translate business needs into actionable deliverables for technical & data teams

• Facilitate solution design discussions to define optimal data ingestion approaches (e.g. APIs, batch pipelines)

• Manage UAT and Production release cycles, ensuring effective stakeholder coordination and issue resolution

• Drive UAT planning and validation with LBU and data teams to ensure readiness for dashboard consumption

• Proactively monitor risks, dependencies, and delivery challenges, taking timely corrective actions where needed

• Provide regular progress updates, executive briefings, and stakeholder communications on delivery status and risks

• Maintain comprehensive project artefacts including trackers, decisions, and governance documentation

• Identify opportunities to enhance data standardisation, dashboard usability, and delivery processes

• Ensure adherence to reporting governance frameworks, including standard metric definitions and single source of truth principles

Job Requirements & Qualifications:

• Proven experience managing end-to-end data or analytics projects, ideally within dashboarding and reporting environments

• Strong understanding of the data lifecycle, including ingestion, transformation, validation, and reporting

• Experience with visualisation tools such as Power BI or Tableau; familiarity with analytics platforms (e.g. Mixpanel, Firebase) is an advantage.

• Working knowledge of data pipelines, APIs, and database systems (SQL / NoSQL)

• Demonstrated experience working in cross-functional environments, spanning business, analytics, data and Tech engineering teams

• Ability to manage complex, multi-stakeholder initiatives with interdependencies and tight timelines

• Hands-on experience with project management tools such as JIRA, Confluence, or similar

• Strong analytical and problem-solving capability, with the ability to translate business requirements into structured execution plans

• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders

• High attention to detail, with a strong emphasis on quality and accuracy of delivery

• Ability to operate effectively in ambiguous environments and drive clarity on scope, ownership, and execution

• Agile mindset with a strong focus on outcomes and delivery

• Strong stakeholder management, facilitation, and negotiation skills

• Ability to balance strategic priorities with immediate delivery needs

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.