Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.
About Proxymity
Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.
Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.
What we’re looking for:
We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.
As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.
Responsibilities include:
- Overseeing vote execution to market from the Proxymity platform
- Sourcing and creating new meetings on the platform
- Identifying operational and implementation process improvement opportunities
- Creating and maintaining all operational procedures according to company policy
- Identifying and submitting potential Proxymity platform improvements, including those raised by clients
- Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
- Demonstrating the Proxymity platform to new and existing users as and when required
- Strong attention to detail
- Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
- Comfortable working independently while proactively seeking guidance and support when needed
- Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
- Strong organisational skills, with support available to help effectively prioritise your workload
- Experience in working in a fast-paced service delivery environment
- Ability to multitask and adapt quickly to changing priorities
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