Quality Program Manager - Quality Assurance

Location: Olympia, WA, United States

The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree

• Upon hire: Licensure as applicable to educational background 

• 3 years Healthcare.

• 3 years If bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required.

• Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.

• Work experience in quality management, patient safety, systems thinking, change management. 

Preferred Qualifications:

• Bachelor’s Degree in Health administration, public health, or related field.

• Master's Degree in Healthcare administration, public health, nursing, business or related subject.

• Electronic Health Record.

• IHI, Six Sigma and/or Lean process improvement.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

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