Sr. Product Analyst

Team: Product Analytics

Location: San Francisco, CA

Commitment: Full-Time Employee

Workplace Type: hybrid

Salary:

Your role in our mission 

How you’ll make an impact

• Be a strategic thinker and identify new growth opportunities through robust data analysis, cross-functional collaboration, and presentation of well-thought-out actionable insights for Personal Loans and Credit card products. Lead end-to-end A/B testing program, from hypothesis formation to test design, implementation, and analysis
• Develop and maintain comprehensive funnel analytics to identify conversion bottlenecks and opportunities
• Partner with Product, Marketing, and Engineering teams to drive optimization initiatives
• Take Ownership and proactively build/maintain dashboards to track key conversion metrics and experiment results
• Conduct deep-dive analyses to understand user behavior and drop-off points
• Present findings and recommendations to stakeholders at all levels
• Support business planning and forecasting through data and analytics
• Collaborate closely with product managers and stakeholders to define and prioritize product roadmaps, ensuring alignment with customer needs and business goals

Skills that will help you thrive

• Bachelor’s Degree in a quantitative (STEM) field with 5 years of analytics experience, preferably in financial services or fintech companies, or a Master's degree with 3+ years of experience
• Strong SQL and Advanced Excel skills are required
• Python and R experience preferred
• Good exposure to Credit Card application and customer engagement journeys
• Strong experience with A/B testing tools (Optimizely or similar)
• Deep understanding of statistical concepts and experimental design
• Proficiency with web analytics platforms (HEAP, Google Analytics, Amplitude, or similar tools) 
• Excellent communication and presentation skills with the ability to present complex data analysis, insights, and recommendations to senior leadership
• Strong analytical and problem-solving abilities
• Excellent communication skills and ability to translate complex findings into actionable insights
• Project management and prioritization skills
• Collaborative mindset and ability to work cross-functionally
• Ability to work independently with minimal supervision, manage several simultaneous projects, and proactively deliver key analytical projects

Resources to help you prosper

• A hybrid connection: We believe in the "best of both worlds" - a hybrid environment (2 days/week in our SF office) that balances high-touch collaboration with the flexibility of remote work
• Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
• Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
• Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

Interview process

• Recruiter Call: A brief screening to discuss your experience and initial questions

• Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member

• Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises

• Diversity expands opportunities
• Collaboration creates better solutions
• Curiosity fuels our innovation
• Integrity defines all our relationships
• Excellence leads to longevity 
• Simplicity guides our user experience 
• Accountability at all levels drives results