IT DevOps Engineer

Position Summary

The IT DevOps Engineer is a hands-on technical operations role, responsible for providing support and administration to development teams in their CI/CD processes, as well as the underlying Azure DevOps Server/Services environments. The IT DevOps Engineer takes ownership of work-items, as needed to support development teams through any non-infrastructure related needs, during the software release process. The ideal candidate will have experience with a wide range of DevOps technologies, with a focus on Azure DevOps (on-premises and cloud), and a desire to continuously improve upon that knowledge through on-going integration of acquired code into the Azure DevOps Service Cloud.

Qualifications and Key Skills
Current ‘Designing and Implementing Microsoft DevOps Solutions’ (Proof of AZ-400) Certification, or 2+ years’ Azure DevOps Server/Service Administrator experience, required.
The ideal candidate will also have Azure Infrastructure Administration experience or Current 'Azure Administrator Associate' (Proof of AZ-104) Certification.
4+ years’ experience identifying, troubleshooting, and resolving technical problems, using critical thinking and analytical skills with an ability to do so under minor supervision.
4+ years’ experience troubleshooting webserver technology (IIS, Apache, NGINX, Tomcat, etc.).
Experience with both Windows and Linux Server Infrastructure required.
Understanding of user, server, network, and storage administration in an enterprise environment.
Existing knowledge of best practice IT infrastructure maintenance responsibilities, processes, and procedures.
Strong knowledgebase documentation skills and ability to articulate knowledge to non-technical staff.
Responsibilities
Review, prioritize, and execute in a rapid/agile fashion on all Pull-Requests and Related Work-Items or assigned project tasks daily in an organized, efficient, and expedited fashion, in the support of all non-production environments of the SDLC.
Perform daily pipeline security/quality gate review, with a “DevSecOps” mindset, verifying the integrity and availability of all landing-zones, working with Site Reliability Engineering and Infrastructure teams to maintain high-availability of production.
Act as the primary resource to all Development teams, to aid with the build (CI) and deployment (CD) activities.
Create and maintain knowledgebase documentation, as well as operations runbooks on all Pipelines.
Participate in regulatory compliance (PCI/HIPAA) audits and penetration testing, with remediation tasks.
Personal Qualities
Self-motivated, capable of working with limited supervision, proactively reporting on status and tasks.
Strong interpersonal, verbal, and written communication skills.
Ability to identify inefficiencies and provide solutions to improve our systems and processes.
Ability to operate in a rapidly changing environment with urgency, ownership, and accountability.
Ability to accurately prioritize work items, make sound judgments, work to improve the customer experience, and get the right things done.
Working Conditions
Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
No regular travel required.