Product Operations Intern

This position is on-site in Philadelphia

Reports To: Product Operations Lead (Product Management)

About Proscia

Pathology is at the center of medicine and is undergoing a profound transformation as the final frontier of digitization in healthcare. We started Proscia to accelerate pathology’s transition from microscope to images and to use AI to change the way we think about cancer. We can’t change medicine alone. That’s why we’re  looking for curious thinkers. Big dreamers. Developers, evangelists, pathologists, and scientists. Exceptional talent to help us use AI for good and advance humankind.

At Proscia, we push the limits of medicine and technology, solving problems the world has never solved before. We build software used by thousands of scientists and pathologists, who work on the front lines of fighting cancer for patients globally. To accelerate our vision, Proscia has raised over $100M in capital from world-class healthcare and technology investors.

About this Position

The Product Operations Intern will support the Product Management team in optimizing key processes, enhancing data-driven decision-making, and building tools to streamline workflows across our product and engineering teams, with a heavy focus on AI. This is a hands-on role designed for students who are passionate about software and its potential to transform healthcare. You’ll dive into technical challenges and play an important role in helping Proscia deliver life-changing technology faster.

What You’ll Do

Working at a startup like Proscia means wearing many hats, but as a Product Operations Intern, you can expect to focus on the following:

• Build and manage scripts, tools, and dashboards to automate workflows and simplify reporting processes.
• Develop internal tooling using LLMs (ChatGPT, Llama, etc.) to optimize internal processes and improve efficiency.
• Collaborate with product and engineering teams to collect, analyze, and interpret user and system data to uncover actionable insights.
• Integrate and work with APIs to gather, clean, and process critical data for internal use, including internal ML model training
• Assist in establishing and maintaining metrics and analytics programs to measure product performance and user behavior.
• Interpret data and develop presentations to executives and cross-functional stakeholders
• Contribute to technical documentation efforts to ensure clarity and consistency across teams and products.
• Shadow customer engagements to gain a deeper understanding of user pain points and challenges, ensuring our solutions meet their needs.

What We’re Seeking

We’re looking for people who are smart, nice, & get stuff done. Proscia is a high-growth company, and we want entrepreneurial doers that thrive in a challenging environment and are ready to build the plane while flying it. A strong interest in machine learning and AI is essential for success in this role. Proscia's next Product Operations Intern will have:

• Enrollment in an undergraduate or graduate program in engineering, computer science, data science, or a related field.
• Strong technical curiosity and fluency with LLMs and off the shelf AI tools, including platforms like ChatGPT.
• Experience with machine learning concepts and frameworks.
• Proficiency in Python, with experience in data processing, analysis, and visualization.
• Hands-on experience working with APIs to retrieve, clean, and process data, with a focus on supporting analytics and ML workflows.
• Passion for software development and an ability to translate complex user needs into actionable solutions.
• A proactive mindset focused on understanding user behavior and leveraging data to make informed decisions.
• Bonus: Familiarity with product analytics and observability tools like Pendo, Datadog, or Google Analytics, and experience building data pipelines and dashboards

Beyond Just Work

As a company in healthcare, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth. 

Our office environment is designed for creativity and agility, with walls as notepads and couches

for collaboration. We’re located in the heart of Philadelphia, with views of the city so you can

spend your time focusing on what matters most.

At Proscia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for  the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.