Quality Assurance Lead

Location: Lisbon, Lisbon, Portugal

Department: (210) Development - DV

Workplace: hybrid

Employment Type: full

Description

See what you can do with Prophix 

Prophix helps finance teams streamline planning, reporting, and analysis through Prophix One™, our Financial Performance Platform. We bring automation, collaboration, and clarity together so people can focus on work that has impact. As we expand our AI-enabled capabilities, you will join a team where intelligent tools support meaningful contributions and people guide each decision with intention. 

We have teams and offices across the UK, Europe, North America, and Australia.  

The QA Lead drives improvements in quality, productivity, and cost efficiency through AI-enabled QA practices and optimized processes, ensuring the timely delivery of scalable, high-quality software. As a hands-on technical leader, you champion AI adoption, enforce best practices, and elevate QA performance through influence rather than direct management. 

What You Will Do 

• Participate in defining and enforcing QA best practices across contributors 

• Promote cost-aware, value-driven quality engineering 

• Identify systemic quality issues and lead improvements in workflows, tooling, execution quality, and team capabilities 

• Act as a technical authority for QA in the design and evolution of AI-assisted test strategies guiding both manual and automated testing approaches 

• Champion AI-first QA practices, applying AI tools to address common QA needs and improve reusability of these with practical approaches for consistent velocity and quality improvements across contributors 
• Contribute hands-on by:

• Perform manual testing using AI-assisted techniques (white-box and black-box) 

• Design and implementing automated tests (e.g. Jest, Playwright) 

• Use prescribed AI tools (e.g. Claude Code) to accelerate QA activities 

• Review and continuously improve the quality of team outputs (stories, defect reports, test cases, automation, etc.) 

• Provide hands-on training and coaching to team members on AI tools, test design, and automation 

• Drive adoption of best practices in prompt design and context engineering 

• Stay current with AI trends and introduce improvements 

• Focus effort on protecting high-risk, business-critical workflows, while making intentional trade-offs in prioritising QA activities to balance:
• Critical versus non-essential product functionality
• Scope of regression risk beyond immediate changes
• Time and infrastructure cost required to validate 

Requirements

What You Will Bring 

To shine in this role, you bring QA expertise, strong AI fluency, and collaborative communications with a passion for improving team effectiveness. If this role excites you but you don’t meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need. 

Required Qualifications 

• Degree in computer science, software engineering or related discipline, or equivalent work experience
• 7+ years in software quality assurance with strong automation focus
• Extensive experience testing SPAs, APIs, and distributed systems
• Expert understanding of QA methodologies and best practices
• Proven ability to improve team processes and enforce standards across contributors
• Hands-on experience with AI tools for QA workflows (e.g. Claude Code)
• Expertise in context engineering and iterative prompting, with the ability to guide others in effective AI usage
• Strong analytical and problem-solving skills, including the ability to evaluate and validate AI-generated outputs
• Experience driving AI adoption or transformation initiatives within QA or engineering teams
• Worked in cloud environments (preferably AWS)
• Excellent communication and collaboration skills
• Advanced scripting skills (JavaScript preferred) and experience with automation frameworks such as Jest and tools such as Playwright
• Must be legally entitled to work in the country where the role is locate

Preferred Qualifications  

• Experience designing scalable QA processes across multiple teams or products
• Familiarity with performance and load testing methodologies and tools such as Artillery
• Experience with AI-assisted performance or security testing
• Experience working in Agile development environments
• Background in financial or enterprise SaaS products

Key success traits: 

• Leads through influence, not authority 

• Balances hands-on work with strategic improvement 

• Focuses on efficiency, quality at scale, and cost-effective delivery 

• Applies ROI and risk-based prioritization 

• Drives AI-augmented QA excellence 

• Pragmatic in applying and validating AI outputs 

Benefits

What Success Looks Like 

• 30 days: You understand our tools, product, and people 

• Within 90 days: You work independently on meaningful tasks 

• Within 6 months: You contribute ideas, improvements, and measurable impact 

Why Join Prophix? 

Prophix builds technology that helps organizations plan and make better decisions with confidence. You will collaborate with colleagues across regions, contribute to a platform used globally, and grow your skills through hands-on work and AI-enabled tools. We support flexibility depending on team needs and location, and our culture is grounded in our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation. 

What’s Included for You? 

• Comprehensive health and medical coverage 

• Annual wellness allowance 

• Mobile plan subscription refund 

• Office parking or public transport card (Lisbon) 

• Meal vouchers 

• Financial assistance for career-related training 

• Paid time off aligned with Portuguese norms 

• Social events and team activities 

• Opportunities to get involved in Environmental, Social, and Governance (ESG) initiatives 

• Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next 

Apply Now! 

If this feels like the right environment for you, we’d love to meet you and help you build your career as a Phixer! 

Accessibility & AI Transparency 

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.