Associate Service Reliability Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role 

As a Platform Operations Associate Service Reliability Engineer at Proofpoint you will be responsible for supporting, maintaining, and scaling our production Platform services across multiple public and private cloud data centers. You will contribute to the architecture to improve scalability, service reliability, capacity, and performance. You will execute and write automation code for provisioning and operating this infrastructure at massive scale. You will work with development and QA to support pipelines and automation for delivering and deploying production applications to this infrastructure.

We are looking for passion, curiosity, attention to detail, taking pride in one's work, taking ownership, and having ideas/opinions. If you’re the enthusiastic team player who cares about infrastructure, remains calm in crisis, collaborates cross-functionally, and can write (or learn to write) code for automation we want to talk to you.
 
Your day-to-day 

• Support primary owners of our Public Cloud Platform tools, assisting in requirements gathering, architecting and maintaining the core platform, growing and supporting it at scale
• You will work with standard Linux-based cloud systems in our existing public cloud AWS and GCP VPCs and the tools in those environments, while working with the team to build our presence in our new GKE Kubernetes environment.
• Be a stakeholder in continuous security patching and hardening processes
• Provide support and guidance for teams migrating from Puppet 3 to Puppet 6/7, as well as other team initiatives, such as monitoring platform migrations
• Participate in the Platform Operations team’s 24/7 on-call support rotation

         
What you bring to the team

• Proven experience in production operations to include installing, configuring and deploying Linux based operating systems
• Expertise in the relevant technologies (Centos 7, SELinux) in a large-production environment
• Knowledge of CI/CD process and framework to build/update base OS images
• Experience with common infrastructure tools (Puppet, LDAP, Nagios, Splunk, Artifactory, Infoblox, Jenkins, Rundeck, etc.)
• Ability to automate solutions for complex and repetitive problems, and passion for solving hard problems using data-driven solutions
• You take an Ops-centric approach to everything you build, ensuring availability, performance and security are core components
• Ownership and pride in your work, both technically and in your team interactions
• Ability to inspire other people to work with you, and provide mentoring and coaching to junior engineers     

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!