Applications Engineer

Location: Detroit, MI (Hybrid- remote and in office)

About Us

We're looking for an Applications Engineer to join our Business Operations Team.
You’ll be a key player in scaling and optimizing our processes using data-driven insights and scalable solutions so that we can continue to grow. Your work will directly impact our clients, internal teams, and service reliability. You’ll use Python, JavaScript, and Go to build, manage, and optimize workflows and tools that will improve efficiency and scalability. We want you to leverage data to analyze system performance, automate processes, and ensure business reliability while also identifying areas for optimization.
You’ll act as the voice of the user (internal and external), helping prioritize product improvements and launching impactful new features to enhance user experience.
You’ll work closely with teams such as Product, Server Operations, Investigations, E-Filing, and Customer Support to centralize bespoke processes into scalable systems.
You’ll use tools like Make.com and scripting languages to design and deploy automation that streamlines workflows and reduces manual effort.

Qualifications

• 3+ years of experience using Python, JavaScript, or Go to build and maintain systems.
• 3+ years of experience with tools such as G Suite, database monitoring tools, and other business applications.
• Strong SQL skills with at least 2 years of experience writing advanced queries.
• Hands-on experience managing and improving workflows using web-based tools and systems.
• Proficiency in automation platforms (e.g., Zapier, Make) to streamline processes.
• Proven ability to analyze complex problems, propose creative solutions, and execute with precision.
• Experience balancing multiple high-priority tasks and consistently meeting deadlines in a dynamic environment.
• Excellent collaboration and stakeholder management skills, with the ability to build trust-based relationships across teams.
• Sound business judgment and critical thinking skills, using data to drive decision-making.
• Strong communication and organizational skills.
• Experience in high-growth operations, tech, or startup environments is strongly preferred.

Bonus Points

• Formal project management certifications (e.g., PMP, Six Sigma).
• Experience with launching “zero-to-one” low-code projects or new platforms.
• Advanced experience with Make.com or similar automation tools.
• Familiarity with REST APIs and building integrations between tools and systems.

Compensation

• Salary range $85,000-$105,000 based on experience and location

Benefits

• Full time, hybrid, salary position
• Medical, dental, vision, disability insurance, and 401k available
• Phone and Internet monthly stipend
• Flexible time off (paid planned and sick time, and paid holidays)
• Equipment provided
• Office: Downtown Detroit, with a provided parking pass

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Application Deadline

March 28, 2025