Description
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Network Support Engineer, Senior in Hyderabad and help us do what we do best: propelling business forward.
In this role, you will:
Have the responsibility for day-to-day support and advancement of our global network infrastructure, which includes areas such as:
- Data Center Switching and Routing as well as Campus Switching and Routing
- WAN technologies such as SD-WAN and IPsec VPN
- Remote Access VPN
Cloud networking
Network infrastructure as code with Python, Ansible and Terraform.
Network Management, Monitoring, Alerting and Logging
Network Management, Monitoring, Alerting and Logging
- Monitor network utilization and performance.
- Troubleshoot and escalate appropriately upon network incidents.
- Multi-task efforts that may include other providers.
- Document technical engineering procedures for use by other members of the IT Infrastructure team.
- Contribute to roadmap, architectural direction, and continuous improvement.
- Communicate proactively about opportunities, expectations, timelines, risks, and issues.
- Perform knowledge transfer to other members of the IT Infrastructure Team.
- Assist in vendor negotiations and the RFP/RFI process.
- Act as a resource for others at peer or above level; may lead projects with limited risks and resource requirements
- Act as a resource for colleagues with less experience
- Solve complex problems by taking a new perspective on developing solutions; exercises judgement based on the analysis of multiple sources of information
Your background:
- BE or BTech degree in Computer Science, Information Technology or equivalent industry experience.
- Classic Network Engineering experience
- Understanding of Cisco Nexus data center switching and Cisco Catalyst switching concepts
- Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols.
- Cloud networking experience
- Understanding of fundamental networking concepts in Azure as well as relevant experience
- Understanding of fundamental networking concepts in AWS as well as relevant experience
- Infrastructure as code experience
- Experience with Git and GitHub
- Experience with Linux shell and Python
- Experience with Ansible and Terraform
- Able to work well under pressure, multi-task, prioritize, and manage time effectively.
- Exceptional ability and solid desire to learn new skills
- Additionally, it would be beneficial if you have:
- Holding Azure or AWS network certification
- Holding Linux certification
- Holding CCNA or CCNP certification
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- 30 days of earned leave plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, and paternity leave.
- Premium Group Medical Insurance for employees and 5 dependents, Personal Accident Insurance coverage, Life Insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
Apply now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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