- Lead the measuring of success of a product zone including metrics that cover product performance, adoption and utilisation, and outcomes.
- Work with the Product Management to determine the measures of success and guide good usage of outcome driven metrics
- Compile user, transaction, and other data from complex systems to generate reports and analyses for partner and stakeholder groups
- Pull user, transaction, and other data from complex systems in order to format into reports and analyses for the Product Managers
- Synthesize results to determine success or failure of experiments and make recommendations on go forward plan
- Develop and manage strong, collaborative relationships with associated product team and other stakeholders, as needed, to help drive results
- Create and maintain easy to use visuals (e.g. dashboard, report card, etc) to keep Product teams informed of product/feature performance
- Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered.
- Work independently as well as collaborates on an extended, cross-geography, cross-functional team
- Bachelor’s Degree required; Degree (Bachelor’s or Masters) in quantitative disciples like Computer Science, Data Engineering, Data Science, Statistics, or Mathematics or Analytics, or Information Systems preferred
- 2-4 years professional experience of data analytics experience.
- Demonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc)
- Strong understanding of database technologies and ability to write code to gather data. Considerable SQL experience preferred
- Ability to synthesize complex, high volume and sometimes contradictory information to effectively solve business problems
- Knowledge of, and ability to use, strategies, techniques and tools for effective communication of technical ideas to various audiences
- Knowledge of AWS (Redshift, Lambdas, LightSail) & how to extract information from REST or GraphQL APIs (good to have)
- Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data
- Good to have some knowledge in statistics & understanding of Salesforce objects like opportunities and accounts
- Understanding of GitHub and version control
- 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, paternity leave.
- Premium Group medical Insurance for employees and 5 dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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