Product Associate (Hardware)

Location: Singapore, Singapore, Singapore

Department: Product

Workplace: on_site

Employment Type: full

Description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Key Responsibilities

Market and Supplier Research

• Conduct market research to identify trends, customer needs, and opportunities.
• Perform competitor analysis to benchmark product features, pricing, and positioning.
• Research and evaluate potential suppliers to support product development and procurement.
• Provide administrative and operational support to ensure project timelines and deliverables are met.

Product Performance Testing

• Assist in product testing and validation to ensure quality and performance standards.
• Document and report issues or bugs to the development team for resolution.
• Develop and maintain test plans, test cases, and performance criteria.

Product Documentation

• Create and maintain product manuals, user guides, and compatibility charts.
• Ensure all product documentation is accurate, comprehensive, and user-friendly.

Packaging and Labeling

• Oversee the development of product packaging, including serial number labeling and design.
• Ensure packaging aligns with branding and complies with regulatory standards.

Requirements

• Proficiency in Mandarin is required as you will be expected to speak with chinese suppliers.
• Bachelor’s degree in Mechanical or Electrical Engineering or a related field. 
• Fresh graduates are welcomed to apply.
• Strong interest in electronics and consumer hardware.
• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organizational and time management abilities.
• Proactive problem-solver who thrives in a fast-paced, dynamic environment.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of the MS Suite (Excel, Power Point)