About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Fueled by a recent $16 million Series A funding from Andreessen Horowitz and support from Gradient (Google’s AI Fund), we're accelerating our growth to become an integral part of every emergency call, reshaping global emergency response for a safer, more responsive world.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

About this Role

We are looking for an experienced platform engineer to join our platform engineering team. As the third platform engineer, you’ll play a core role in continuing to define our infrastructure and overall developer platform, as well as contributing to core applications in collaboration with the broader software team. This is an opportunity to join a small, growing engineering org (currently 10 engineers) and make a large impact while operating with a high degree of autonomy and ownership.

You will be responsible for designing, building, and maintaining the software and infrastructure that keep our software and the team that builds it running smoothly from development through to production. This role requires a blend of strategic vision and hands-on technical skills.

As an early member of the team, you will also play a key role in shaping the foundation of Prepared’s engineering culture.

What you’ll do:

• Design, build, and maintain scalable, reliable, and secure infrastructure to support Prepared’s platform.

• Architect, implement, and iterate on core systems like authentication, authorization, feature flags, and asynchronous messaging.

• Develop and implement best practices for software development, deployment, and monitoring.

• Automate repetitive tasks to enhance the efficiency and reliability of the engineering team.

• Help the team implement and define SLOs and report on customer SLAs.

• Participate in architectural discussions and contribute to the long-term strategy of the platform.

• Mentor junior engineers and help shape the engineering culture within the team.

What you’ll need:

• 5+ years of software engineering industry experience.

• Proven capacity to operate in a platform engineering, SRE, or similar role.

• Experience with large-scale distributed systems.

• Desire to work in a fast-paced and dynamic startup environment.

• Strong knowledge of cloud platforms such as AWS, Google Cloud, or Azure.

• Working knowledge of infrastructure-as-code tools like Terraform, Pulumi, or Crossplane.

• Experience with containerization and orchestration technologies such as Docker and Kubernetes.

• Solid understanding of CI/CD pipelines and tools like Github Actions, Drone CI, or Gitlab CI.

• Proficiency in or eagerness to learn our backend stack (RoR, Go).

• Familiarity with monitoring and logging tools and standards such as OpenTelemetry, Datadog, and the LGTM stack.

• Strong communication skills and a love for both producing and consuming documentation.

Bonus points for:

• Experience in an early-stage startup.

• Knowledge of security and compliance best practices and experience implementing them in a fast-moving environment.

• Expertise in Ruby on Rails, Golang, and/or IaC tools.

Pay Transparency:

The base pay for this role is $200,000–$230,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program and free membership to One Medical.

Benefits

💰 Competitive Salary and Equity
💸 401k
🩺 Medical, Dental, and Vision Benefits
💲 Flexible Spending Account (FSA)
⚕️ Free Membership to OneMedical
🏖️ Flexible Paid Time Off + 12 U.S. Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🏢 WeWork Membership for All Employees
🌎 Remote-First Culture
✈️ Annual Company Offsite

Want to learn more about Prepared? Check out the links below.

• Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

• The Verge | iPhones will soon be able to stream live video on 911 calls