Field CTO
Location: San Francisco, California, United States
Department: Field Engineering
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Postman is a rapidly growing Series D funded startup that specializes in providing innovative developer products and solutions for both individual developers and large enterprises. Our mission is to empower developers and organizations to create, test, and manage APIs more efficiently. We are currently seeking an experienced and highly skilled Field CTO to join our team, reporting to the CTO. In this role, you will work closely with customers to understand and guide their API strategy, ensuring Postman's products and services are seamlessly integrated into their architecture.
What You’ll Do
- Act as a trusted technical advisor to Postman customers, helping them understand and navigate their API strategies and identify opportunities for Postman's products and services to add value.
- Collaborate with the sales and customer success teams to provide technical guidance during the pre-sales, onboarding, and ongoing support processes.
- Develop and deliver customer-facing presentations, demos, and workshops to demonstrate the value of Postman's solutions and help customers optimize their API management processes.
- Gather customer feedback and insights to inform product development and enhancements, acting as the voice of the customer within the organization.
- Stay current on industry trends, competitive landscape, and emerging technologies, ensuring Postman remains at the forefront of API development and management.
- Collaborate with the product, engineering, and marketing teams to create technical content, including whitepapers, blog posts, and case studies that showcase Postman's expertise and value proposition.
- Represent Postman at industry conferences, webinars, and other events, sharing knowledge and building brand awareness.
- Support the development of strategic partnerships and integrations with other technology providers to expand Postman's ecosystem and capabilities.
- Mentor and coach internal team members, fostering a culture of continuous learning and technical excellence.
About You
- 10+ years of experience in software development, architecture, or a related field, with a strong focus on API development, management, and strategy.
- Proven experience in a customer-facing technical role, such as solutions architect, technical consultant, or field CTO.
- In-depth knowledge of API technologies, protocols, and industry best practices.
- Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong customer-centric mindset, with a commitment to delivering outstanding customer experiences and building lasting relationships.
- Demonstrated ability to stay current with industry trends, emerging technologies, and competitive landscape.
- Experience working in a fast-paced, high-growth technology or SaaS company.
- A bachelor's degree in computer science, engineering, or a related field; a master's degree or relevant certifications are a plus.
The reasonably estimated base salary for this role ranges from $250,000 to $375,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
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