PolyAI

Software Engineer (Voice Team)

London, UK
Machine Learning Python AWS Azure TypeScript React API Go JavaScript GCP
Description

PolyAI is tackling the challenges of automating customer service through voice. Our voice assistants make it possible for businesses to deliver outstanding customer service at every touchpoint.

We're on the lookout for a Software Engineer to join our tech team and play a key role in crafting user-friendly voice experiences. In this role, you'll be responsible for the development of our in-house voice stack, tackling challenges such as scale and reliability in real time communications, speech recognition and text-to-speech pipelines and MLOps. Collaborating with a diverse engineering team, you'll contribute to a cohesive and scalable codebase. Your focus includes implementing new features on our platform. If you're passionate about technology, enjoy tackling challenges, and are eager to contribute to our friendly, innovative environment, we'd love to welcome you aboard!

Your responsibilities will involve:

  • Building and maintaining internal tools which allow speedy data annotation and curation for training machine learning models, as well as admin panels for observability and rollouts of critical pipeline changes.
  • Developing software for enhancing the performance, scalability and feature set of our real time communications platform.
  • Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors.
  • Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews.

Minimum Qualifications:

  • 2+ years Professional experience in a software development role
  • Hands-on experience in designing, deploying, and maintaining RESTful APIs
  • Experience with multiple programming languages, such as Python, Go or Javascript
  • Experience with one or more cloud services: AWS, GCP, Azure
  • Working proficiency in verbal and written English
  • Understanding of algorithms, data structures, system design and complexity analysis
  • Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience

Preferred Qualifications:

  • Experience with Javascript, Typescript and React. This role is mainly a backend role with a focus on internal tooling and APIs, but we expect building and maintaining of very simple wrapper UIs
  • Experience with Agile processes such as scrum, kanban, sprints
  • A love of learning and experimentation with new technologies and programming languages.
  • A background or interest in applied machine learning, supercharging teams by building tools
  • Finds enjoyment in technical challenges and wants to contribute directly to solutions in a start-up environment.

Our interview process:

  • An initial phone call (30 minutes) with the hiring manager
  • A take-home coding problem
  • Two back-to-back coding interviews (45 mins each)
  • A 30 minute behavioral interview with our Management Team
PolyAI
PolyAI
Artificial Intelligence Call Center Customer Service Enterprise Software Machine Learning Software

0 applies

2 views

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 401 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say