Data Analyst

Location: Barrackpore, India

Department: Data & Strategy

Experience: 1-3

Skills: MS Excel, EXCEL, AUDIT RECONSILATION, Reconciliations, Collection

• • Analyze daily, weekly, and monthly collection data (DPD buckets, recovery %, roll rates, etc.)
  • Prepare dashboards and MIS reports for leadership review
  • Track performance of collection agencies and field executives
  • Monitor portfolio health and highlight risk areas proactively

• • Identify trends in defaults and suggest corrective actions
  • Support segmentation of customers based on risk and repayment behavior
  • Provide insights for improving recovery strategies and allocation models
  • Analyze effectiveness of collection campaigns and initiatives

• • Identify inefficiencies in collection processes and recommend improvements
  • Work with tech/product teams to automate reports and dashboards
  • Improve data accuracy, validation, and standardization across systems

• • Coordinate with field collection teams for data validation and insights
  • Work with finance for reconciliation of collected vs outstanding amounts
  • Support management with ad-hoc analysis and decision-making inputs

• • Ensure data integrity and confidentiality
  • Maintain proper documentation of reports and analysis frameworks
  • Adhere to company policies and regulatory requirements

• • Collection efficiency (%)
  • Recovery rate across delinquency buckets
  • Reduction in NPA / overdue accounts
  • Accuracy and timeliness of MIS reporting
  • Improvement in roll-back rates (higher bucket to lower bucket movement)

• • Bachelor’s degree in Statistics, Mathematics, Economics, Finance, or related field
  • MBA / PG in Analytics or Finance (preferred)

• • 1–4 years of experience in data analysis, preferably in collections, NBFC, fintech, or lending domain

• • Strong proficiency in Excel (advanced functions, pivot tables, dashboards)
  • Working knowledge of SQL
  • Understanding of collection metrics (DPD, PAR, NPA, roll rates)

• • Strong analytical and problem-solving mindset
  • Attention to detail and accuracy
  • Ability to work with cross-functional teams
  • Good communication and presentation skills

• • Experience in EV, battery financing, NBFC, or asset-based lending
  • Exposure to field collection operations data
  • Familiarity with CRM or loan management systems

• • As per industry standards
  • Performance-driven incentives (if applicable)

• • Exposure to core lending and recovery analytics
  • Opportunity to move into strategy, risk analytics, or operations leadership roles