Description
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Job Summary
We are looking for a Senior Application Engineer with deep Salesforce Development and Admin experience who can also help other team members troubleshoot any Git and DevOps related issues. At PointClickCare, you need to be a stellar accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. Reporting to the Sr. Manager of Application Operations Engineering, the Senior Application Engineer brings over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with core applications like Salesforce or NetSuite and any connected apps, and they are very familiar with versioning systems like GitHub, and Salesforce DevOps pipelines and tools like Copado.
To succeed as a Senior Application Engineer at PointClickCare, you have the experience of utilizing your skills without guidance, you are highly autonomous and comfortable coaching others on the team. You will debug standard to complex issues related to the applications you are developing for or for your team. As the Senior Application Engineer, you will also be involved in the development of technical documentation, managing our DevOps pipeline, onboarding and training team members, peer reviewing builds developed by other team members at the same level or lower level. You will provide training and consultation related to the systems and processes developed by the ESA team for our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business.
What your day-to-day will look like
•Own and troubleshoot the DevOps pipeline(s) for Salesforce and connected apps. We use Copado for DevOps.
•Be the go-to person for troubleshooting Git issues – be a GitHub expert user.
•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, SuiteScript, Python, etc., etc., relevant to the core applications (Salesforce, NetSuite, Billing Platform, etc.) and connected or integrated apps so familiarity with the following apps is highly desired: Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, Marketo, LeanData, OmniStudio, Revenue Cloud, CPQ, etc.
•Identify and lead opportunities to mature DevOps processes across our teams and improve the pipeline (s).
•Onboard and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed.
•Automate tasks through appropriate tools and scripting including working with the Test Lead to build and enhance our automated test scripts.
•Perform unit tests for your builds and collaborate with BAs and Test Lead to create accurate and quality test scripts.
•Analyze, troubleshoot, and debug systems for standard issues
•Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving standard to complex problems in the development pipeline.
•Be an AI collaborator in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
•Provide standard consultations for business partners, solution design and implementation in business departments following application best-practices and leveraging the maximum benefit from systems while minimizing customizations and technical debt.
•Create and maintain technical documentation for all builds produced
•Collaborate with business analysts, end-users, and other stakeholders to refine and understand business requirements.
•Groom tickets in preparation for sprint planning
•Actively monitor and resolve technical debt
•Perform other tasks and duties as assigned
Qualifications we are looking for
•Solid Experience writing clean code that performs well at scale using Apex, JavaScript, etc
•Solid Experience with Salesforce integrations and external system integrations
•Expert in DevOps processes and tools like Copado
•Expert understanding of Git (GITHUB) and troubleshooting standard versioning and DevOps issues
•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
•Solid experience with automated testing frameworks (e.g. PMD, Copado CRT)
•In-depth understanding of Salesforce data models, security, and governor limits
•Excellent organization, critical-thinking and self-management skills
•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others
•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
•Proven experience as a great Intermediate Application Engineer
Certifications:
Salesforce Certified Platform Developer I & II (required)
Salesforce Advanced Administrator certification (required)
Salesforce Certified Application/Systems Architect (desired)
Copado Fundamentals Certifications (desired)
•BSc/BA in Computer Science, Engineering, or a related field or equivalent work experience
Bonus points for:
•Experience working on a SaaS product
•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein
•Experience working with AWS, Azure, or other cloud platforms.
•Experience working with Service-Oriented Architecture (SOA) and SaaS product development
•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization
•Experience with on-call responsibilities for production-grade systems.
•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-Remote
#LI-AJ1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
PointClickCare
Elder Care
Enterprise Software
Health Care
SaaS
Software
Web Browsers
0 applies
8 views
Other Jobs from PointClickCare
Senior Software Engineer
Mississauga, Ontario
Remote Hybrid
Senior Product Security Engineer
Remote
Mississauga, Ontario
Intermediate Site Reliability Engineer
Mississauga, Ontario
Remote Hybrid
Application Security Software Engineer
Remote
Toronto, Ontario
Similar Jobs
Senior Software Engineer, Lab Operations
Remote
Austin, TX
Full Stack Software Engineer
Remote
Taiwan
Software Developer
Remote
Cluj-Napoca, Romania
Full-Stack Software Developer AI/ML Platform
Toronto, Ontario
Montreal, Canada
Software Developer
Bengaluru, India
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say
