Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Solution Architecture Manager within PNC's Asset Management Group (AMG) Technology Strategy, Architecture, and Innovation organization, you will be responsible for managing and developing a team of solution architects, that develop solution architectures and strategic technology roadmaps that enable key outcomes for PNC’s Asset Management Group (e.g., wealth management, private bank, investment office, institutional asset management). You will be based in Pittsburgh, PA or Strongsville, OH or Dallas, TX. or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.Description:
This senior-level leadership position is responsible for managing and developing a team of Solution Architects in our Strategy, Architecture, and Innovation practice. It interacts with senior business and technology leaders, SMEs, and our business architecture team to bridge the gap of current state business needs with the future state objectives culminating in technology strategies, roadmaps, and architectures that will enable business outcomes and drive transformation. In this role, you will draw upon your business and technology experience to partner with these key stakeholders to ensure that the strategic business capability needs, technology perspectives, architectures, artifacts, and roadmaps are well crafted, presented, and achieve consensus. You will be required to understand complex business and system interactions to develop solution architecture deliverables (e.g., systems integration diagrams, sequence diagrams, architectural trade-off analyses) that support continuous improvement, large-scale transformation initiatives, and enable key non-functional architectural quality attributes (e.g., resilience, recoverability, performance, availability, security).
Candidates should have prior managerial experience, with a strong background in solution/platform/system/application/data architecture, along with a good working knowledge of business architecture. Strong candidates will also have business domain knowledge of the financial services industry, with preference for the wealth management / private bank space. This role will also assess and drive technology/integration strategies to gain operational efficiencies, optimize product offerings and deliver a compelling client value proposition, ensuring that the bank’s portfolio of capabilities and enabling solutions are leveraged to their full potential.
This leadership position is highly visible, and influential, demanding candidates to be strategic, conscientious, deliberate, and able to build deep relationships with key partners. This role requires proven thought leadership, networking skills, interpersonal communication, political & emotional intelligence, written communication, the ability to understand and anticipate emerging business needs and technology capabilities, and the ability to manage and develop a strong team.
This position develops and leads a Solution Architecture team that:
• Develops solution architectures and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support, and project engagements.
• Designs solution architectures for large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives.
• Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution-oriented technologies.
• Develops solutions that account for non-functional requirements (architectural quality attributes) and apply appropriate architectural tactics to fulfil them.
• Communicates with clients and analyses business requirements and processes; makes recommendations and leads in shaping future plans in solution architecture.
• Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements.
• Explores new and emerging technologies and develops strategic viewpoints on how they could be leveraged to enable business outcomes, drive transformation, or understand their potential disruptions. Evaluate, recommend, and apply new information technologies for existing, new, and emerging business environments and operating models.
• Practices decision making and critical thinking – Understands the issues related to the decision-making process; reaches productive decisions by analyzing situations fully and accurately.
• Practices Enterprise Systems thinking & possesses a broad understanding of technologies.
• Analyzes and constructs domain-wide solution perspectives for senior and executive level stakeholders, as a basis for, or in response to, strategic planning.
• Serves as technical consultants to engineering teams regarding applications, middleware, events, APIs, database, user experience, mobile, web, etc.
• Develops architectures for client and employee facing technologies.
This leader should exhibit these characteristics and cultivate them on their team:
• Demonstrate continual learning, strategic thinking, and application of emerging trends in business and technology domains.
• Possess professional certifications (e.g., TOGAF, SAFe, Azure/AWS fundamentals)
• Be a team player, organizationally savvy, facilitator and work well with others.
• Be a respected and trusted leader.
• Remain unbiased (e.g., be specific technology and vendor neutral) and more interested in results than personal preferences.
• Display and cultivate intellectual curiosity and integrity.
• Be motivated by long-term results and achieving targeted business outcomes.
• Promote a professional, respectful, and collaborative team environment that is highly engaged with key stakeholders.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Leads a team to design and deliver solution architecture strategy through industry expertise and best practices. Oversees the implementation of solutions with technical analysis, associated risks, budgetary, regulatory and other requirements in mind.
- Manages the research, strategic development, and implementation of solution and system architecture. Leads a team in supporting large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives.
- Contributes to strategy development for solution architecture and creates a vision that aligns with LOB strategies, requirements, processes and needs.
- Manages relationships to accurately assess specific LOB needs, business requirements, and design effective solutions.
- Oversees project implementation and communicates architectural decisions to LOB and Technology leaders.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Competencies
Effectiveness Measurement, Industry Knowledge, Platform Architecture, Problem Solving, Service Oriented Architecture Technologies, Systems Software Infrastructure, The Open Group Architecture Framework (TOGAF)Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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