Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an AML Sanctions Group Manager for the Know Your Customer (KYC) team within PNC's Enterprise AML Advisory organization, you will be based in Pittsburgh, PA; Cleveland, OH; Raleigh, NC; or Charlotte, NC. Other locations may be considered as well.

The incumbent will lead the Know Your Customer (KYC) team providing governance and oversight of the KYC Program. As the KYC Officer, you will be responsible for maintaining and establishing KYC policy requirements for the Enterprise. Responsibilities include new product, service and technology evaluations, review and challenge assessment of policy and procedure exceptions and risk rating overrides, and development and oversight of a horizontal risk assessment. Other responsibilities include the evaluation of customer and transaction risk and providing subject matter expertise and guidance related to corresponding Bank Secrecy and Anti-Money core Laundering Regulations associated with KYC.

Prior KYC business line banking, bank operations, or operations risk management experience supporting bank products and services is required; FinTech experience is a plus. In addition, the incumbent should demonstrate a sound understanding of the BSA/AML regulations either through practical experience in core BSA/AML operational functions or a governance role. Certifications such as the Certified Anti-Money Specialist (CAMS) and or other recognized programs are a plus.

This position is primarily based in a PNC location. Preferred locations are listed on the posting. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Job Description

• Oversees, establishes and enhances effective enterprise wide and business unit AML and Sanctions programs and designs policies to prevent or identify illegal, unethical, or improper business practices. Responsible for junior staff and talent management. May lead or oversee direct or indirect execution of activities to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Constructively challenges conclusions/status quo. Exhibits confidence and credibility with service partners, business leaders, customers, regulators, and auditors.
• Ensures that AML and Sanctions Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent. Oversees the management of regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies or law enforcement. Independently challenges analyses, reviews and recommendations.
• Establishes and oversees the AML and Sanctions objectives for assigned line(s) of business, products/services and applicable regulations. Responsible for socializing those objectives (from a leadership position) to the business. Ensures the timely completion of AML and Sanctions compliance reports and customer risk profiles. May serve as a subject matter resource regarding AML and Sanctions compliance and associated impact on overall business activities, product development and customer activities.
• Oversees one or more specific AML and Sanctions program component. Responsible for the completion and a final review of AML and Sanctions compliance reports. Manages issues, escalates through proper governance channels as needed, and recommends corrective action plans. Reviews and reports on assessments of AML and Sanctions compliance risk and internal controls, as appropriate. Monitors regulatory developments and advises business management and senior staff of proposed rule changes and provide recommendations.
• Directs and enhances AML and Sanctions related controls associated with key business initiatives. May include developing and/or conducting AML and Sanctions training programs for specific business areas and employees. Serves as an AML and Sanctions Program subject matter resource regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Compliance Reporting, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Strategic Objectives

Competencies

Anti-money Laundering/Sanctions Policies and Procedures, Audit And Compliance Function, Fraud Management, Internal Controls, Problem Solving

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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