Quality Assurance Engineer (Contractor) - Palo Alto

Department: Global Product R&D Center

Location: San Francisco, CA

Employment Type: FullTime

About Plaud Inc.

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 2,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube

Why You Should Join Us

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.

• Define the next-gen paradigm for human-AI interaction.

• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.

• Work with passionate teammates who value innovation, collaboration, and customer success.

• Grow your career in a culture that champions continuous learning and fast career development.

• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What you will do

• Perform manual testing of new features and releases across the Plaud Teams, Pricing flow, and Growth projects

• Write clear, reproducible bug reports and track resolution with engineering

• Develop working knowledge of core user flows: recording, transcription, subscription management, workspace governance, and billing

• Contribute to test plans and regression suites ahead of releases

• Partner with PMs and engineers to define acceptance criteria before features ship

• Validate bug fixes and conduct regression testing

Skills, qualifications and experience we look for

• 3+ years of QA experience with a strong manual testing focus

• Ability to write clear, detailed bug reports and test cases

• Experience testing web and mobile (iOS/Android) applications

• Experience testing SaaS or subscription-based products preferred

• Familiarity with tools such as JIRA, Linear, or similar issue trackers

• Able to ramp up quickly and work independently with minimal onboarding

Compensation: $40-50/hr