Product Analytics Lead (Delivery & ATM)

Location: Mexico

Department: HQ

We are expanding our Delivery process and launching our first ATMs in Mexico. We're looking for a Product Analytics Lead to own and scale the analytical function across both products.

 

This is a unique opportunity to drive data-informed decisions for a well-established Delivery process while building the analytics foundation for our new ATM network from scratch. You will shape the analytical roadmap for both products in Mexico.

 

What you'll do:

• Own end-to-end analytics for the Mexico Delivery & ATM products, driving data-driven decisions across operations, product, and strategy
• Build the analytical foundation for the ATM business from scratch while scaling and improving analytics for the existing Delivery product
• Design and launch operational reporting to provide full transparency over delivery performance, ATM operations, costs, and service levels
• Develop and optimise delivery mechanics, including zoning, routing, delivery flows, and operational processes
• Design and analyse the ambassador funnel: hiring, onboarding, performance, and retention, and develop motivation systems to improve efficiency
• Identify key specifics of the Mexican market in terms of delivery, ATM operations, and workforce dynamics, and reflect them in product and operational decisions
• Partner closely with business stakeholders, making actionable insights and decisions
• Drive continuous improvements, experiments, and operational efficiency across the Delivery & ATM ecosystem
• Hire and lead a team of analysts, establishing a strong execution and analytical culture

What makes you a great fit:

• A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)
• Expert knowledge of mathematical statistics, probability theory, and systematic thinking
• Advanced SQL skills are a must; Python or R is a significant plus for complex research
• Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights
• Ability to understand business objectives and transfer them into technical analytical tasks
• Experience in building processes and scaling them in fast-paced environments
• English proficiency (B1+) for effective collaboration within our international community

Our ways of working:

• Innovative Spirit: a team from the best technical universities
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Mexico with full visa & permit support to the employee and family
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 working days of annual leave and paid sick leave