AI Engineer Senior [Telesales]
Location: Worldwide
Department: HQ
The Telesales Team is engaged in customer acquisition via phone sales. The team supports a number of call centers by providing a web-based working environment and telephony capabilities to hundreds of sales agents. Telesales is responsible for web tools for client acquisition, customer call strategies, agent performance evaluation, and more.
As an AI Engineer in Telesales, you will primarily focus on developing LLM-based solutions for end-to-end sales automation (e.g., voice bots for selling our products) and communication quality evaluation (e.g., detection of negative reactions and compliance issues).
Challenges that await you:
- Develop our in-house AI sales bot solution for end-to-end sales automation
- Integrate with external vendors to evaluate and test third-party AI products and capabilities
- Build our in-house call analysis solution to identify critical agent mistakes and detect negative customer reactions
- Work closely with the team to launch robust AI solutions into production
- Take part in shaping new AI use cases in Telesales as the product evolves
What makes you a great fit:
- Hands-on experience building LLM-based products or features for real business use cases
- Strong practical skills in prompt engineering, model integration, and designing reliable AI workflows
- Experience developing and launching AI solutions such as assistants, bots, or text analysis systems
- Good knowledge of Python and confidence working with modern AI tooling
- Strong engineering judgment and a pragmatic approach to solving product problems
- Ability to work independently and take ownership of AI solutions from idea to production
- Excellent communication skills and ability to collaborate with product and engineering teams
- B1 or higher English level for effective communication with an international team
Your bonus skills:
- Previous experience delivering business-critical AI-powered applications
- Experience working on telesales, call center, or customer communication products
- Experience evaluating third-party AI solutions and compare them against in-house approaches
- Experience with voice AI, speech analytics, or call quality evaluation solutions
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
- Relocation support to one of our hubs — Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family
- Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say