Sr. Qualitative Product Researcher, Search & Home Personalization

Location: San Francisco, CA, US; Remote, US

Department: Design

Pinterest is looking for a Senior Qualitative Product Researcher (IC15) to shape the future of Search and Home personalization through a deep understanding of how people discover, explore, and return to ideas on Pinterest. In this role, you will lead research on ambiguous, strategically important questions—uncovering people’s goals, intent, and expectations across search and personalized home experiences. Partnering with Product, Design, Engineering, Data Science, and fellow researchers, you will translate these insights into product direction that makes discovery more relevant, useful, and inspiring for each person.

What you’ll do

• Identify and prioritize important user and product questions across a broad problem space.
• Scope and conduct qualitative research from framing and recruiting through analysis, synthesis, and communication.
• Select appropriate research methods and make thoughtful tradeoffs based on the question, timeline, and decision context.
• Synthesize research with existing evidence and partner inputs to develop clear, actionable insights and frameworks.
• Influence product strategy, design direction, and prioritization through research.
• Communicate findings to cross-functional teams and leaders, and help translate insights into decisions and next steps.
• Contribute to research quality and community through mentorship and knowledge sharing.
• Able to quickly onboard emerging AI tools and implement them appropriately in the full product development process with a focus on decision quality, craft and efficiency. Mentors and educates team members.
• Expertise in defining, evolving, and applying systems, frameworks, and standards, including using AI-powered tools and workflows to help scale your approach and facilitates productive cross-functional collaboration

What we’re looking for

• Minimum 5 years of conducting qualitative user or product research in cross-functional environments.
• A strong qualitative research toolkit and demonstrated judgment in choosing methods.
• Experience translating ambiguous questions into research plans and actionable insights.
• A track record of influencing product or organizational decisions.
• Excellent communication, facilitation, and collaboration skills.
• Curiosity, self-awareness, sound judgment, and comfort with ambiguity.
• Experience with complex product spaces, foundational research, or evolving technology is valued but not required.
• Equivalent practical experience should be considered alongside formal education. Recruiting to insert approved degree/equivalent-experience language.
• Bachelor's degree in a relevant field, or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

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