Learning & Development Digital Learning Lead

At Picnic, we’re revolutionising the way people buy groceries with our innovative and sustainable app-only service. We do almost everything in-house, developing cutting-edge technologies and processes to ensure we continue to grow rapidly without missing a beat. If you're passionate about Learning & Development, we’re offering you the opportunity to join the diverse team at our Amsterdam HQ and make a real difference in our scale-up environment.  

🥜 In a nutshell 

As part of the Learning & Development Team, you contribute to an engaging and inspiring learning journey in which our ever-growing team of 10,000+ operational employees and 500+ operational leaders can develop effectively. You know exactly which hard and soft skills our Operations colleagues need in order to excel in their roles. You feel at home in our international and dynamic environment, and work closely with HR as well as your colleagues in Operations. You’re personally motivated to continuously learn and develop, and are passionate about passing this on to our employees!

🎯 What you’ll do

Lead the evolution of the Picnic Academy, our e-learning platform, to take our L&D offering to the next level:

• Identify ways to elevate Academy adoption amongst our broad target audience, for improved onboarding and continuous learning experiences.
• Coordinate our growing pipeline of e-content creation and optimize for high quality & adoption.
• Manage external partner(s) to realize innovation and acceleration

Bring our Academy together with our in-person training offering towards a coherent blended learning portfolio:

• Manage launches and evaluations of new elements/programs, and determine relevant success metrics and ways to measure them.
• Ensure international alignment across programs and leverage expertises in our broader People Ops team to deliver relevant and engaging content.
• Stay up to date with the latest learning methods and styles and apply this knowledge in improving our programs

Determine direction and formulate ambitions based on business needs:

• Work closely with our stakeholders in Fulfilment, Distribution, and Customer Success to agree on priorities, teaming, and approach
• Deep dive into operations and gather feedback from employees to evaluate our digital programs and identify opportunities.
• Guide junior L&D teammates to execute project work streams, and support their development within the team

⭐ About you

• Finished Master’s degree (preferably in HR / Learning and Development)
• 5 - 8 years of project management experience
• Experience working in a learning and development program (design, facilitation, blended learning)
• Fluency in Dutch and full working proficiency in English. German and/or French is a plus
• Strong passion for development of people and desire to grow the impact of L&D within Picnic 
• Collaborator: you easily build networks and know how to mobilize others to create impact together
• Thought leader: you easily set direction, substantiated with data and stakeholder input
• Creative mind: you easily translate practical learning needs into effective learning concepts.
• Willing to travel to different locations to gather information and implement projects

📖 Picnic perks

Every expert was once a beginner! 

You’ll get plenty of opportunities to challenge yourself and grow, including the Lunch & Learn sessions and tailored soft skills training. We also offer free professional weekly language courses.

Make a difference

You’ll work in an awesome scale-up environment with the freedom to drive your own projects and create a visible impact. Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place! 

Teamwork makes the dream work

With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!

You are what you eat

You’ll get freshly prepared, healthy lunches and snacks (with plenty of vegetarian, vegan, and halal options). Coffee snob? Don’t worry, our amazing Picnic barista has you covered.

Stay healthy 

Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials. 

There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing! 

Attractive package

We offer competitive compensation and a pension plan that looks out for your future self as well as 25 vacation days per year, so you can recharge your batteries 

Work-life balance

Where possible, we like to enable people to work in ways that suit their working styles, which is why we have a hybrid-working model. Our teams generally like to have at least three team days per week at the office (the tasty lunch and Barista-made coffee may be a factor), but besides that, it’s up to you and your team.