Sr. Engineering Manager - Systems & SW

Job Title

Job Description

Sr. Engineering Manager - Systems & SW
Philips CT/AMI R&D in Pune has clear ownership and responsibilities in multiple CT & AMI product segments. CT/AMI India Product Engineering group is responsible for CT/AMI products life cycle management and post market support for a diverse range of niche and complex medical devices.

Software & Systems Engineering Manager provides leadership on technological competence for a mature Software and Systems engineering team for CT/AMI at Pune comprising of about 18 members.

Your role:

• Develop competency of system engineering for large complex CT & AMI systems.
• Audit support for CT/AMI Pune owned product for various regulatory agencies (FDA/CE/etc)
• Applies Philips Excellence practices to identify and solve major product quality issues.
• Customer satisfaction by providing faster engineering resolution to the issues faced by customer.
• Owns post market KPIs (Complaint/CAPA/Defects)
• Collaborates with Global system engineering groups in CT/AMI and adopt good practices.
• Develop strategy for knowledge build up for execute strategy to transition Pune as CoE for Life cycle management products.
• Lead team of System & System software engineers
• Owns the program deliverables and collaborates with project managers to deliver.
• Lead teams, fostering collaboration to deliver tasks.
• Builds productive internal/external working relationships
• Strategic thinking from systems perspective to convert from reactive approach to proactive and strategic LCM organization
• Innovate on cost reduction, call rate reduction, customer NPS
• Innovate on creating new revenue streams together with marketing
• Manage team of highly experienced (10+ years) software engineers.
• Develop software competency for all AMI products.
• Deliver upgrade solutions as per roadmap to deliver on customer life time value.
• Deliver on obsolescence management of computers/controllers.
• Own and manage firmware deliveries and competencies.
• Co-ordinate and resolve customer escalations.
• Manage product ownership / software subsystem transfers as applicable.
• Recruit, hire, and retain talent with the necessary skills to support projects.
• Conduct performance reviews and on-going coaching and mentoring.

You're the right fit if:

• B.E./B.Tech. or higher with >15 years in leading medical devices / products development / maintenance., including >6 years Systems/ Software engineering.
• Manage relationships with global stakeholders to understand their requirements and expectations. Effectively coordinate and allocate resources to meet stakeholder needs and project objectives.
• Excellent communication skills and handling of stakeholders.
• Strong technical background in R&D engineering disciplines (e.g. Electronics, Software, Mechatronics).
• Experience in Medical Device lifecycle management preferred.
• Knowledge and understanding of applicable medical device development standards preferred.
• Experience in managing high performance teams as a people leader – preferred.
• Excellent integral (cross functional) stakeholder/perception management skills.
• Good multidisciplinary (R&D) stakeholder/perception management skills.

• Strong leadership competencies.
• Good people management skills.

About Philips
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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