ROLE SUMMARY
The Global Program Manager Lead will be accountable for leading a team of up to 13 Program Managers, across the globe who will be responsible for coordinating work across many stakeholders to ensure the timely, successful delivery of complex CMO-led initiatives (from Global to Local) in support of Commercial Priorities. Programs have the potential to involve Global to Local execution, involving 60+ markets. As part of their role, the Global Program Manager will be responsible for setting the strategy for the group to optimally execute the creation of comprehensive project plans and the removal of risks to ensure efficient and on-time execution. The Global Program Manager Lead will be responsible for ensuring close coordination with the Change Management Directors to ensure Commercial/CMO stakeholders are clear on roadmaps, status of projects and potential risks.
ROLE RESPONSIBILITIES
The Global Project Manager will:
Develop strategy to ensure continuous improvement in execution by the Program Manager Team
Proactively identifies acute and/or systemic issues and manages effectively to resolution
Be responsible for ensuring Program Manager Delivery staffing, strategic leadership support are fit for purpose and deliver at the highest standards with the best talent in the industry
Lead the team of Program Managers responsible for creating end to end project plans for complex CMO led initiatives across CMO verticals
Ensure seamless and timely delivery of initiatives from Global CMO teams to 60+ markets
Establish a ‘plan of record’ that captures the deployment plans of all CMO initiatives by market to be shared broadly across the CMO/Commercial Leads
Manage to standards that involve excellence in project management and customer service
Manage to standards that involve consistent approaches to program management and clear executive reporting
Lead an engaged team that is clear on roles and responsibilities in the great context of the CMO/Pfizer ecosystem
Lead a team of program managers who track project plans to ensure deliverables and milestones are delivered to schedule
Ensure the team of program managers Identify and oversee program interdependencies, accounting for downstream processes/platforms
Manage a team who successfully Leads cross functional teams (e.g. CMO, Ops, Digital) to deliver on Program objectives
Help team to Identify & mitigate risks, escalating obstacles to remove constraints
Ensure successful deployment of programs to markets by ensuring team of Program Managers coordinates effectively with the Change Management Director and in market PMs
Ensure programs have identified outcome-based OKRs to achieve business value and monitor results
Ensure all critical stakeholders are well versed in the areas of execution as to achieve key, shared milestones
Partner across CMO, Digital, Legal, Corp Compliance and Commercial Sales Businesses to ensure seamless delivery of CFC priorities/capabilities
Optimally deploy team of Directors/Senior Managers to CMO led initiatives by taking into account demand/capacity.
Manages all aspects of the Global Program team budget to ensure financials are accurately tracked
BASIC QUALIFICATIONS
BS/BA Required
15+ years commercial industry experience
Demonstrated history leading business transformation and innovation
Leadership experience including leading projects in a matrixed environment
Proven track record of delivering business performance
Drive for optimization and customer excellence
Delivery of exceptional customer services and experiences
Excellence in driving highly collaborative and productive cross-functional relationships
Demonstrated agility and ability to drive program completion in expedited timeline
Highly accountable; possessing a high energy level, sense of urgency, creativity, decisiveness
Proven track record of leading engaged and highly effective teams
PREFERRED QUALIFICATIONS
MBA
Track record of strong project management, networking, and stakeholder management, working collaboratively across organizational functions and verticals
Operations certificate in Lean Management, Six Sigma or Business Process Management a plus
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
Work location: Flexible; 2-3 days onsite/week
Last Day to Apply: October 23, 2024
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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